We’re very happy to share the news that three of our VSee team members had participated in the Box Hackathon 2012, and walked away with the grand prize, along with two of their other teammates.
Their product, OMGHelp, is a mobile service to redefine online technical support calls. Read more about the team’s experience: Singapore team grabs grand prize at the recent Box.net Hackathon and excites Box’s CEO
Congratulations James, Ken, Carolyn, Ben, and Caleb 
Photo credits: Benedict Chan
We just pushed out a new release which makes our Mac client compatible on the new Mac OS X Mountain Lion.
For users who had trouble installing VSee on the Mountain Lion OS, please install this new version and try again.
Check to make sure you are on this latest version of VSee:
Please contact VSee support team with any problems, questions, or suggestions you may have!
We came across this great blogpost titled “Why we don’t sell ads” on the WhatsApp blog, and we couldnt agree more with the article. At VSee, we’ve always stayed away from disrupting the aesthetics and user experience with advertisements.
At the same time, security is also our critical concern. We believe that your conversation is sacred, and would not swap your privacy for content relevant ads.
Read our article for more details on VSee’s encryption and security features.
We just pushed out a new release fixing some urgent issues. For users who had trouble logging in last week, please manually uninstall the old version of VSee (via control panel) and install this new version and try again.
To enjoy these exciting improvements and changes, make sure your VSee is updated to Windows 12.0.0.721 and Mac 10.1 (12772):
Check to make sure you are on this latest version of VSee:
Please contact VSee support team with any problems, questions, or suggestions you may have!
We recently moved to a new directory, in order to provide more directory stability and robustness.
With this move, there are some changes to the firewall rules which you may need to get your IT to configure if you are behind an enterprise network.
When launching VSee, if you see messages which are stuck at “initialising”, it’s almost always caused by a firewall.
1. Please confirm that your local firewall (Windows firewall, Norton, etc.) is not blocking VSee traffic.
2. Also, if you’re on a corporate network it’s likely there is a firewall between your network and the Internet. Please have your IT set the following rules:
Note:
If you continue to face problems connecting to VSee, please feel free to Contact VSee Support.