Facebook helps Productivity?

I’m a few weeks late on this one, but this was an interesting headline:  ”Twitter, Facebook Can Improve Work Productivity“  (PC World, citing a study from the University of Melbourne.)

I’ve believed this for quite a while…with qualifications.  The reason stated is that taking quick breaks to scan Facebook and Twitter rests the mind, raising the total net focus time while working.

Two qualifiers here:  First, this isn’t true just for social media, but nearly any break activity.  Second, this isn’t true for those with internet addiction.  The study only looked at people who browsed the web for 20% or less of their work hours.  Put the two together and we can assume break activities collectively should probably fall under that 20%.

I’ve mentioned this two-edged sword before for remote workers.  In an increasingly boxed-off world, it’s easy to neglect “sharpening the saw”–that is, giving the mind breaks so that it can accomplish more.  Even co-located workers can be “boxed off” because our digital communication tools allow us to work even when taking a coffee break.  Often we need to have taking breaks enforced!  And if web-browsing, game playing, etc., is the most convenient way to get that brain reset, then so be it.

Just don’t forget to keep it below 20% of your time.  No, seriously.  Stop reading this now and get back to work!  ;)

Phone’s still great for business…socially, it’s dying

That headline really means audio-only phone calls.  The (“smart”)phone as the swiss army knife of communications tools will never die.  LONG LIVE THE PHONE!

May I present the evidence?  I call to the stand this blog post by Larry Lisser, titled All I wanted for my birthday was a lousy phone call.

Despite having three phone numbers plus Skype (what? no mention of VSee, Larry?), as well as phones themselves, and lots of friends and family, he received only one, 1, phone call…from his 73 year-old father on a cell phone.  Here’s what he got instead:

14 Skype IM’s

2 BlackBerry Messengers pings

1 BlackBerry Pinning ping

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