Blue Jeans Network is a hot video conferencing startup that has been gaining a lot of attention even since before the public release of its product earlier this year. They raised $23M from a set of A-list investors with its cloud-based solution that aims to bridge any video conferencing platform from any device anywhere including room-based Polycom and Cisco, desktop Skype and GoogleTalk, and mobile Skype and Android tablet.
I had the chance to drop by their booth at the Enterprise 2.0 Conference last week after I gave my talk and was quite impressed with their demo. They showed me how beautifully Skype linked with Polycom on both desktop and tablet. The video quality was good, and overall I thought everything was very well done.
The Blue Jeans video conferencing User Experience
However, when I examined the design of how they make calls and share applications, I realized this is where Blue Jeans had issues. Continue reading