What is VSee?
VSee is software for high quality, low bandwidth video conferencing. VSee allows you to see multiple people on your computer. You can remotely edit and annotate documents; share applications and desktops; transfer files; record and share videos; pan, tilt, and zoom remote cameras; and show microscope and whiteboard cameras.

Why use VSee?
VSee just works. Unlike other video conferencing options that break easily and takes hours of training. VSee is easy to download, easy to use, and works consistently.

How much does VSee cost?
To be able to talk to up 4 people at a time without dedicated bandwidth is free. For dedicated bandwidth, have application and desktop and to be able to talk to up to 8 people at a time it is $50/month per user. We also have server subscriptions and professional services to view our prices for these go to our pricing page.

What software do I need to use VSee?
All you do need is to download VSee. We have made VSee so that it can work with a new computer straight out of the box. You don't need a bunch of software to make it work.

What hardware do I need to use VSee?
You can use VSee to text chat, or to receive video with out any special hardware. To hear someone you need speakers, headphones, or a speaker phone that is made for video conferencing. And to send video, all your need is a web cam. To see a list of our suggested hardware go to our equipment page.

What operations systems does VSee support?
VSee currently supports Windows 98, 2000, XP, and Vista. We are currently working on supporting Apple, and Linux. We hope to add them to the list in the near future.

What are the system requirements?
1.6 GHz or faster CPU and 512 MB or more of memory.

Why does VSee ask for my email?
We only need your email address so that we can contact you if you can't remember your VSee password. VSee will not sell your information to another company.

I have entered in my password correctly and VSee says I haven't. What should I do?
VSee is caps sensitive. Make sure your caps lock is off. If VSee continues to say that you have entered your password and user name incorrectly please contact support.

When I talk to someone I hear an echo, how do I make that go away?
The reason that you are hearing an echo is because the person you are talking to speakers are creating feedback. To eliminate echo you can either purchase a speakerphone or wear headphones. If you are not using a speakerphone or wearing headphones, the person you are talking to will also hear an echo.

VSee is no longer working right, what can I do to fix it?
Sign in as a administrator to your computer and please uninstall and reinstall VSee.

How many people can I VSee with at a time?
Right now because of bandwidth restrictions you can VSee up to 6 people at a time. However we are currently working on making it so that you can VSee more people in the future.

Can I use VSee to call a telephone?
Yes, you can enter in a telephone number in the call box in your address book. However this feature is in beta, so expect some difficulties. It will be a consistent feature soon.

Can I use VSee to record my session?
Yes. Go to menu> record. Give the recording a name and save it to your computer. Once you click save the recording will begin. To stop recording go to Menu> record.

Can I import VSee contacts from any email application?
Not at this time. Look for this feature in the future.

Can anyone in a call invite more people to a meeting?
Yes.

Can I use VSee if I don't have a camera?
Yes, VSee works very well as a text client, or a phone client.

How can I control my volume?
Go to menu> Audio> Settings> and use the volume control under the audio in settings.

How can I control the volume of the person I'm calling?
There is a volume control in the person you are callings window. Use this to control how loud they are on your computer.

Can I mute my video and mic?
Yes, when you are using VSee there is a button for muting your video and a button for muting your mic.

What do I do if I forget my password?
There is a forgotten password link on the sign in page.

Can I use VSee if my company has a firewall?
Yes, VSee is designed so that it can traverse most firewalls. If VSee is not working with your firewall please contact support.

Do I need to have broadband internet?
No, VSee uses very low bandwidth so that it will work with most internet connections. However please remember that the less bandwidth you have, the video quality decreases.

Our FAQ page is currently a work in progress, please look for more questions and answers in the future.