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Accelerate Your Digital Health Transformation

Solve your healthcare innovation challenges with speed and agility. VSee’s comprehensive no code, low code telehealth platform gives you:

  • Fastest go-to-market
  • Lowest lifecycle costs
  • Greatest platform flexibility

Building Blocks for Fastest Go-to-Market

Unique Features for Lowest Lifecycle Costs

Appointment Scheduling

Healthcare Booking Any
Way You Want

Create a booking system tailored to your virtual care workflows. VSee lets users:
  • Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc.
  • Customize reminder messages and send cadences
  • Invite family and guests with separate non-patient links
  • Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.)
  • Let patients self-schedule
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Staff Optimization

Centralized Scheduling System for Optimizing Provider Availability

Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations:
  • Import, aggregate, filter and sort clinician availability in a single calendar
  • Create on-call schedules with automated clinician group alerts and escalation rules
  • Give clinicians access to update and swap availability
  • Automatically block patients if no on-call provider is available
  • Directly dispatch for interpreter coverage when booking appointments
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Form Builder & eSign

Flexible Form Builder for Intake, Assessments, Consent, Surveys and more

Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc.
  • Save time with pre-built templates for different use cases telepsychiatry, etc.
  • Add logic for form branching
  • Trigger workflows for waiting room routing and provider specialty and state-matching
  • Choose whether to send forms before, during, or after a visit.
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Queuing System

Flexible Patient Queuing System for Effective Triage

Queueing & Routing
  • Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers
  • Create escalation groups to automatically dispatch providers by urgency
Care Coordination Visibility
  • Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard
  • Tagged role-based provider group notes for continuity of care
Waiting Room Configurability
  • Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc.
  • Set room-specific intake forms
  • Assign a single provider or multiple providers to different rooms
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Virtual Visits

Omni-channel Communications via Video, Phone, and Chat

Give patients a simple, convenient, no-download experience
  • Offer both synchronous and asynchronous visits
  • Seamless switching from video to phone in poor network situations
  • Share screens with live annotation
  • Group video & group chat
  • Drag-and-drop file transfer
  • Priority chats to providers with acknowledgment of receipt
  • Auto-captioning for accessibility
  • Permission-based auto-answering
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Remote Exams

One-click Remote Exams

Whether an inpatient bedside, retail clinic, medical kiosk, homeless shelter, field tent, VSee makes it possible to conduct a remote exam at the same quality as in-person.
  • Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc
  • 1-click device operation
  • Pan-Tilt-Zoom camera control
  • Simultaneously stream medical devices and video faces
  • Access the latest in technology, e.g. AI cameras, sensors
Icon - Elements Webflow Library - BRIX Templates

Remote Monitoring

Remote Patient Monitoring

Improve patient care with remote patient monitoring
  • Supports Bluetooth and cellular medical devices (no app pairing necessary)
  • Customize threshold alerts and auto-prioritize watchlist
  • Instantly escalate to an on-demand or scheduled video visit
  • Capture data/time logs for reimbursement, meets Medicare requirements
Icon - Elements Webflow Library - BRIX Templates

Revenue Cycle Management

Eligibility, Payment, Claims Submissions

Streamline revenue cycle management for your virtual care programs
  • Automate eligibility checking and co-pay collection, claims submission
  • Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call
  • Customize dropdowns for commonly used ICD and CPT codes
  • Submit claims for single and multi-provider visits
  • Batch process claims automatic payment posting
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Compliance & Regulatory

eSign and In-built Compliance

Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk
  • Collect and store eSignatures for consent, audit, and other compliance requirements
  • Auto-match patients to providers with the required state licensing
  • Meet telehealth documentation requirements with EHR integration
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Patient Engagement

Personalized Patient Engagement

Give your patients a tailored healthcare experience
  • Offer self-scheduling for video, phone, or in-person visits
  • Automatically send customized appointment reminders
  • Auto-suggest health education material based on patient health profiles
  • Provide 24/7 access to visit history, notes, labs, and medical images
  • Automatically follow-up with health surveys and assessments
  • Let them securely message their providers directly
Icon - Elements Webflow Library - BRIX Templates

Clinical Tasks

Clinical Tasks & Documentation

Customize a central repository to easily access all relevant patient telehealth documentation
  • Customize note charting layouts and sections according to use case
  • Save custom note templates for more efficient charting
  • ePrescribe medications including controlled substances
  • Add other custom patient data tabs such as RPM, assessment results, symptom check-ins
Icon - Elements Webflow Library - BRIX Templates

Admin Controls

Powerful Admin Controls

Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic:
  • Set user roles and access restriction
  • Bulk add/delete/edit patients & providers
  • Send broadcast communications & notifications
  • Manage waiting rooms & workflow logic
  • Manage provider assignments, availability, and appointments
  • Update branding and compliance documents
  • Export custom reports (see Analytics and Reporting)
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Analytics & Reporting

Customizable Analytics & Reporting

Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions:
  • Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc.
  • Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc.
  • Retrieve data via API access
  • Schedule regular automated reports
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Interoperability & Data

Integration with EHRs, HIEs and other System Applications

Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction:
  • Launch video from EHR with UI integration
  • Eliminate manual duplication with 2-way scheduling integration
  • Push medical notes into EHR (and/or pull)
  • Participate in HIEs to access full EHR records from other systems
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Security & Infrastructure

Secure, HIPAA-Compliant Infrastructure

Rest assured that patient data is safeguarded by our experienced security team 24/7.
  • Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit
  • MFA and SSO integration options for additional account security layers
  • SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks
  • Regulatory compliance with SSO and MFA
Icon - Elements Webflow Library - BRIX Templates

Healthcare Booking Any
Way You Want

Create a booking system tailored to your virtual care workflows. VSee lets users:
  • Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc.
  • Customize reminder messages and send cadences
  • Invite family and guests with separate non-patient links
  • Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.)
  • Let patients self-schedule

Centralized Scheduling System for Optimizing Provider Availability

Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations:
  • Import, aggregate, filter and sort clinician availability in a single calendar
  • Create on-call schedules with automated clinician group alerts and escalation rules
  • Give clinicians access to update and swap availability
  • Automatically block patients if no on-call provider is available
  • Directly dispatch for interpreter coverage when booking appointments

Flexible Form Builder for Intake, Assessments, Consent, Surveys and more

Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc.
  • Save time with pre-built templates for different use cases telepsychiatry, etc.
  • Add logic for form branching
  • Trigger workflows for waiting room routing and provider specialty and state-matching
  • Choose whether to send forms before, during, or after a visit.

Flexible Patient Queuing System for Effective Triage

Queueing & Routing
  • Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers
  • Create escalation groups to automatically dispatch providers by urgency
Care Coordination Visibility
  • Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard
  • Tagged role-based provider group notes for continuity of care
Waiting Room Configurability
  • Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc.
  • Set room-specific intake forms
  • Assign a single provider or multiple providers to different rooms

Omni-channel Communications via Video, Phone, and Chat

Give patients a simple, convenient, no-download experience
  • Offer both synchronous and asynchronous visits
  • Seamless switching from video to phone in poor network situations
  • Share screens with live annotation
  • Group video & group chat
  • Drag-and-drop file transfer
  • Priority chats to providers with acknowledgment of receipt
  • Auto-captioning for accessibility
  • Permission-based auto-answering

One-click Remote Exams

Whether an inpatient bedside, retail clinic, medical kiosk, homeless shelter, field tent, VSee makes it possible to conduct a remote exam at the same quality as in-person.
  • Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc
  • 1-click device operation
  • Pan-Tilt-Zoom camera control
  • Simultaneously stream medical devices and video faces
  • Access the latest in technology, e.g. AI cameras, sensors

Remote Patient Monitoring

Improve patient care with remote patient monitoring
  • Supports Bluetooth and cellular medical devices (no app pairing necessary)
  • Customize threshold alerts and auto-prioritize watchlist
  • Instantly escalate to an on-demand or scheduled video visit
  • Capture data/time logs for reimbursement, meets Medicare requirements

Eligibility, Payment, Claims Submissions

Streamline revenue cycle management for your virtual care programs
  • Automate eligibility checking and co-pay collection, claims submission
  • Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call
  • Customize dropdowns for commonly used ICD and CPT codes
  • Submit claims for single and multi-provider visits
  • Batch process claims automatic payment posting

eSign and In-built Compliance

Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk
  • Collect and store eSignatures for consent, audit, and other compliance requirements
  • Auto-match patients to providers with the required state licensing
  • Meet telehealth documentation requirements with EHR integration

Personalized Patient Engagement

Give your patients a tailored healthcare experience
  • Offer self-scheduling for video, phone, or in-person visits
  • Automatically send customized appointment reminders
  • Auto-suggest health education material based on patient health profiles
  • Provide 24/7 access to visit history, notes, labs, and medical images
  • Automatically follow-up with health surveys and assessments
  • Let them securely message their providers directly

Clinical Tasks & Documentation

Customize a central repository to easily access all relevant patient telehealth documentation
  • Customize note charting layouts and sections according to use case
  • Save custom note templates for more efficient charting
  • ePrescribe medications including controlled substances
  • Add other custom patient data tabs such as RPM, assessment results, symptom check-ins

Powerful Admin Controls

Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic:
  • Set user roles and access restriction
  • Bulk add/delete/edit patients & providers
  • Send broadcast communications & notifications
  • Manage waiting rooms & workflow logic
  • Manage provider assignments, availability, and appointments
  • Update branding and compliance documents
  • Export custom reports (see Analytics and Reporting)

Customizable Analytics & Reporting

Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions:
  • Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc.
  • Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc.
  • Retrieve data via API access
  • Schedule regular automated reports

Integration with EHRs, HIEs and other System Applications

Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction:
  • Launch video from EHR with UI integration
  • Eliminate manual duplication with 2-way scheduling integration
  • Push medical notes into EHR (and/or pull)
  • Participate in HIEs to access full EHR records from other systems

Secure, HIPAA-Compliant Infrastructure

Rest assured that patient data is safeguarded by our experienced security team 24/7.
  • Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit
  • MFA and SSO integration options for additional account security layers
  • SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks
  • Regulatory compliance with SSO and MFA

For Clinicians

Take Control of Your Practice

VSee empowers clinicians to be in charge of their own virtual care workflows. With easy no code toggle on and off configurations, non-programmers can make the platform adjustments they want for greater efficiency and work satisfaction.

For Developers

Build Your Telehealth App in a Week

Boost your productivity and shorten the development cycle. VSee APIs and SDKs let you quickly create your own patient mobile and web apps with our comprehensive low code telehealth building blocks. Get pre-built modules for patient engagement, video visits, queuing, flexible scheduling and more.

Trusted by 1000+ enterprises in the US and worldwide

NASA

Industries We Serve

Full Service Solution Support

VSee offers end-to-end telehealth support services so you can realize your virtual first healthcare strategy from technology to staffing to consulting.

Why Clients Choose VSee

Outcomes that Matter

90% reduction
PATIENT WAIT TIME <1 MIN
300% increase
PROVIDER PRODUCTIVITY
10% increase
BILLABLE PATIENT VISITS
53% reduction
TELEHEALTH SOFTWARE
DEVELOPMENT CYCLE
10 days
ENTERPRISE GO-LIVE
800 PROVIDERS

More Than A Platform, We’re Your Trusted Telehealth Partner

Talk to Us Now

Innovation That Makes an Impact