Tag: iPhone

VSee Waiting Room Update Version 4.2.2 – Various fixes and new enhancements

VSee api update release

Good news for our VSee Waiting Room users! We just released an updated  waiting room, version  4.2.2.

What’s new:
– Add action log for user status change
– Add cross to close the launch modal and trigger the event
– Add filter fields for Insights tab for event log
– Support to modify talkToProviderTemplate in account settings

Some enhancements:
– Front end events are sent multiple times
– Fixed IE Edge appears as Chrome 46
– Fixed Provider appears as Unavailable when stays on Past Visits page
– Fixed unable to enter waiting room via Room Code

Please email support@vsee.com if you have any other questions, concerns or suggestions.

VSee Update Version 3.2.3 – Various fixes

VSee api update release

We are pleased to announce that VSee has released an update for Windows, Mac and Android April 27, 2016. iOS will soon follow. This update will install automatically to the following versions:

  • Windows (3.2.3)
  • Mac (3.2.3)
  • iPad (3.4.3)
  • iPhone (2.0.3)
  • Android (1.6.3):

List of changes:

All Platforms

  1. Updated cryptography library to latest version.
  2. Fixed some cases where VSee is unable to reconnect to a server.
  3. Fixed the bandwidth test for some networks.

Android (1.6.3)

  1. Fixed warning for “lost connection to server” before login.

Windows (3.2.3):

  1. Improved PTZ control for Logitech PTZ Pro on Windows.
  2. Added option to disable PTZ controls on the remote end.
  3. Fixed the app share issue on Chrome for Windows 10.

Please contact VSee support team if you have any concerns, questions or suggestions.

If FaceTime Gives Me A Double-Chin, Does Skype Make Me Look Fat?

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I got a kick out of hearing about the “FaceTime Facelift” procedure recently developed by Dr. Robert K. Sigal, M.D., the director of the Austin-Weston Center For Cosmetic Surgery.  It turns out that people video calling on iPhones and mobile devices tend to look like they have a bit of a double-chin because of the position of their face when looking down towards the phone.  It also turns out that the usual face lift procedure won’t work to solve the problem because the cut is made under the chin right where everyone can see it as you’re looking down into your phone.  To solve the problem, Dr. Sigal developed his special “FaceTime Facelift” which places the cuts behind the ear where they are not visible when you’re using FaceTime.

Although right now I tell myself I would never undergo the knife for a chin tuck, the truth is that the growth of media technology has made appearances more important that ever before.

Continue Reading…

Videoconferencing: The Kid On A Corner

With all the research and effort put into recreating Star Trek fantasies of communicating via life-like screen images, you’d think people would be more enthusiastic about actually using the amazing videoconferencing technologies out there today!  But surprisingly, as mentioned in an earlier post, videoconferencing tools have been painfully slow to gain popularity in the workplace.  Today, I’d like to take a closer look at some of those possible reasons.

Sociologists Allan and Thorns (2009) have done a nice job listing previous research investigating the problem.*  Some studies found that videoconferencing was seen as too inconvenient, expensive, unreliable, or unnecessary.  Other studies discussed the difficulties of reproducing contexts, social cues, social influences, and other important face-to-face interactions.  Still others examined the ways organizations convince people to use these media-rich technologies.

Given the wide range of possibilities, an interesting question to ask at this point might be:  Is this a problem of technology or a problem of human psychology?  Literature suggests that it’s probably a bit of both.  Allan and Thorns (2009) concluded Continue Reading…

“Technology must be self-evident.”

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A couple weeks ago, ZDnet posted this wonderful article that perfectly describes one of the major problems with telepresence, videoconferencing, and tech in general.  Link header title? “The new reality: Technology must be self-evident.”

This means that it must be obvious a feature exists (“the product does this”) and also obvious how to use it (“I see.  I just click there where it say’s ‘click’.”)

The opposite of self-evident, of course, is that you don’t know what the product does, and having too much feature bloat likely makes it difficult to do even the basic functions.

I love my keychain swiss army knife.  With one blade, one file, scissors, a toothpick and tweezers, I know what itContinue Reading…