Upgrade or Cancel Your VSee Subscription

You can upgrade or cancel your enterprise subscription online at any time. Just click on “Upgrade” from the VSee Help menu. See below for pricing options.

Windows version
Click on “Help”–>”Upgrade Account” on the top right corner of your address book. A new page will load that allows you to change the subscription plan.upgrade VSee Windows pic
Mac Version
Click on “VSee” and “Upgrade Subscription” on the top left menu. A new page will load that allows you to change the subscription plan.Upgrade Subscription from VSee Address Book Help Menu

  1. Select the subscription plan that you would like to change to.
  2. choose subscription graphic If it is a paid subscription, fill in your credit card info and click on “Pay now”.
  3. VSee pay subscription formOnce your payment has been processed, your account subscription will be automatically updated. No further action is required.

 

Update Credit Card info (for Pro/Plus only)

1. First cancel your current VSee subscription (change to the Free subscription)

2. Re-subscribe to Plus or Pro with your new credit card info. Your old credit card will be refunded the prorated charge. Please allow 24 hours to receive email notice of the changes.

Please contact sales if you would like to purchase 5 or more accounts or if you have other questions.

Enterprise Pricing Options

  • Basic
  • Free
  • Unlimited group video
  • Instant messaging
  • File send
  • HIPAA Secure*
  • No technical support
  • 1 screen share a day
  • For commercial &
    personal use
  • Plus
  • $9
    /user/month
  • Unlimited group video
  • Instant messaging
  • File send
  • HIPAA Secure
  • 9am-9pm EST
    Email support
  • Unlimited screen share
  • For creative team work
  • Pro
  • $49
    /user/month
  • Unlimited group video
  • Instant messaging
  • File send
  • HIPAA Secure
  • 9am-9pm EST
    Email support
  • Unlimited screen share:
    you & all participants
  • For facing customers


*VSee enterprise solutions meet the technical requirements of HIPAA Security Rule; but does not come with a BAA required for HIPAA compliance. See our HIPAA-compliant options here