Can’t find your camera or mic? VSee has now added a simple Audio and Video Set Up for first time users. Please check to make sure your VSee is updated to
- Windows version 13.0.0.713
- Mac version 23.0 (16094)
Mac and Windows:
- Improved app-sharing and video performance (less freezing and dropped frames during app share)
- Fixed bugs for dropped calls, crashing, and connecting issues when in a meeting
Windows:
- New audio and video setup for first time users
To see if you are on this latest version of VSee:
Windows version 13.0.0.713 – Click the Help icon in the address book –>select “About VSee…” and see if it is the newest version. VSee will download the newest client for you (which will show as a checkmark in task tray icon). Simply restart the program to use the updated VSee.
Mac version 23.0 (16094) – Click “VSee” top menu and choose “check for updates.”
Please contact VSee support team with any problems, questions, or suggestions you may have!
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