Director of Experience Strategy and Transformation - Humana
Erik is director of experience strategy and transformation at Humana and is responsible for delivering health management solutions that empower patients, physicians, caregivers and the extended care team to holistically plan and manage the care for acute events and chronic conditions. Prior to this role, Erik was a director in the Office of the Chief Medical Officer responsible for the operations and expansion of Humana’s Bold Goal population health initiative to make the communities Humana serves 20% healthier by 2020. In his 18 years at Humana, Erik has led Humana’s Group Segment Consumer Experience Practice and the start-up and operations of Humana’s European commissioning consulting and technology subsidiary in London, England; has consulted with Virgin, Samsung, and England’s Department of Health; and has led numerous innovation, international business development and digital health initiatives. Erik received his MHA and BSPH from the University of North Carolina at Chapel Hill’s School of Public Health and served as a U.S. Peace Corps volunteer in the Philippines.