BASIC

ENTERPRISE

Features

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Branding / Marketing

Custom subdomain ⓘ

✔

✔

Listed on This American Doc ⓘ

✔

✔

Logo branding

x

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Workflow Features

BASIC

ENTERPRISE

Before the Visit

Custom link for patient invites ⓘ

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Walk-in queue, no registration ⓘ

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✔

Intake forms

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Standard

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Custom^ⓘ

Consent forms

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Standard

✔

Custom^ⓘ

Patient-initiated secure chat ⓘ

✔

✔

Patient self-scheduling ⓘ

x

✔

Online CC Payment

x

✔

Post-Visit

Patient visit summary notes ⓘ

x

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Post-visit survey

x

✔

Custom^ⓘ

Video Call and Messaging

BASIC

ENTERPRISE

Unlimited Video Calls ⓘ

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✔

Unlimited Secure Messaging

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Screenshare + Live Annotation ⓘ

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File Transfer ⓘ

✔

✔

New! Phone Dial-in (beta)

x

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Peripheral Streaming** ⓘ

x

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Far-End PTZ Camera Control** ⓘ

x

✔

Provider Dashboard

BASIC

ENTERPRISE

Multi-provider login ⓘ

x

✔

Provider scheduling ⓘ

x

✔

SOAP Notes ⓘ

x

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e-Prescription

x

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Admin Control

BASIC

ENTERPRISE

Call reports ⓘ

x

✔

Clinic management ⓘ

x

✔

Security

BASIC

ENTERPRISE

BAA for HIPAA compliance ⓘ

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Basic BAA

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Custom BAA Add-on

Military grade 256-bit AES encryption

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Support

BASIC

ENTERPRISE

Online Tutorial Videos and Manuals

✔

✔

Customization Add-on

Email support

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✔

Live suppport ⓘ

x

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24/7 Add-On

Live Provider Training ⓘ

x

✔

Dedicated Telehealth Consultant ⓘ

x

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Other Integrations

BASIC

ENTERPRISE

Mobile app for patients ⓘ

✔

✔

Branding Add-on

Eligibility & Claims integrations ⓘ

x

✔

Health Device Integration ⓘ

x

✔

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