Start Free Now – VSee Clinic
All plans get HIPAA-Compliant, easy to use workflows & quality video
FREE
✔ No download, one-click video calling
✔ Virtual waiting room
✔ Unlimited 1-1 video calls
✔ Screenshare + live annotation*
✔ HIPAA BAA
✔ Email patient invite
✔ Knowledge Base & email support
*live annotation requires a download
BASIC ($49/mo)
All Free features +
✔ Intake + telemedicine consent forms
✔ Unlimited small group video calls
✔ Online appointments
✔ Credit card payment
✔ SMS patient invite
✔ Phone Dial-in
✔ Email & live chat support
ENTERPRISE
All Basic features +
✔ Custom branding & mobile app
✔ Unlimited large group video calls
✔ Virtual front desk triage
✔ Multi-provider walk-in waiting room
✔ Insurance verification & claims submission
✔ Remote patient exam
✔ Remote patient monitoring
✔ Admin & scheduler roles
✔ EMR light & ePrescription
✔ Uber-style load balancing over hundreds of thousands of providers
✔ Email, live chat, & phone support
& more
VSEE CLINIC FEATURES
Pick only the features you need for a super efficient workflow with Enterprise VSee
BRANDING/MARKETING
| Features | FREE | BASIC | ENTERPRISE |
| Custom subdomain ⓘ | ✔ | ✔ | ✔ |
| Professional Landing Page | ✔ | ✔ | Theme (Color) Customization Available |
| Logo branding | – | – | ✔ |
WORKFLOW FEATURES
Before the Visit
| Features | FREE | BASIC | ENTERPRISE |
| Invite patients via email and SMS ⓘ | Email only | ✔ | ✔ |
| Intake chief complaint | Basic | Standard (Includes File Upload) | Customization Available |
| Triage waiting room queue ⓘ | ✔ | ✔ | ✔ |
| Members sign up or login ⓘ | – | ✔ | ✔ |
| Require telemedicine consent | – | Default VSee Consent Form | Customization Available |
| Cancel Appointments (patient) ⓘ | – | ✔ | ✔ |
| Triage secure webchat ⓘ | – | ✔ | ✔ |
| Pay online with credit card pre-authorization ⓘ | – | ✔ | ✔ |
| Patient self-scheduling ⓘ | – | – | ✔ |
Post Visit
| Features | FREE | BASIC | ENTERPRISE |
| Post-visit survey ⓘ | – | – | Customization Available |
| In-Browser Post-call survey ⓘ | ✔ | ✔ | ✔ |
| Patient visit summary notes ⓘ | – | – | ✔ |
| Patient portal access ⓘ | – | Only if Patient signed in as member | ✔ |
VIDEO CALL AND MESSAGING
| Features | FREE | BASIC | ENTERPRISE |
| Unlimited Video Calls ⓘ | 1-on-1 calls only | 1-on-1, Group calls available via Guest Invite Link | ✔ |
| In-Browser Calling ⓘ | ✔ | ✔ | ✔ |
| Unlimited Secure Messaging | ✔ | ✔ | ✔ |
| Screenshare + Live Annotation ⓘ | ✔ | ✔ | ✔ |
| File Transfer ⓘ | ✔ | ✔ | ✔ |
| Phone Dial-in (beta) ⓘ | – | ✔ | ✔ |
| Guest Invite Link ⓘ | – | ✔ | ✔ |
| Group Calls ⓘ | – | See workflows guest invite link | ✔ |
| Peripheral Streaming** ⓘ | – | – | ✔ |
| Far-End PTZ Camera Control** ⓘ | – | – | ✔ |
PROVIDER DASHBOARD
| Features | FREE | BASIC | ENTERPRISE |
| Call visit history ⓘ | – | – | ✔ |
| Multi-provider login ⓘ | – | – | ✔ |
| Provider scheduling ⓘ | – | ✔ | ✔ |
| Light EMR ⓘ | – | – | ✔ |
| SOAP Notes ⓘ | – | – | Customization Avail able |
| File / document upload to patient portal ⓘ | – | – | ✔ |
| e-Prescription ⓘ | – | – | ✔ |
ADMIN CONTROL
| Features | FREE | BASIC | ENTERPRISE |
| Tagging ⓘ | – | – | ✔ |
| Call reports ⓘ | – | – | ✔ |
| Clinic management ⓘ | – | – | ✔ |
| User management ⓘ | – | – | ✔ |
| Admin scheduling ⓘ | – | – | ✔ |
CLINIC SETTINGS
| Features | FREE | BASIC | ENTERPRISE |
| Auto-Set of Operating Hours ⓘ | ✔ | ✔ | ✔ |
| Clinic/Room Searchable on VSee Clinic Mobile App (Optional) ⓘ | ✔ | ✔ | ✔ |
SECURITY
| Features | FREE | BASIC | ENTERPRISE |
| BAA for HIPAA compliance ⓘ | Basic BAA | Basic BAA | BAA |
| Military grade 256-bit AES encryption | ✔ | ✔ | ✔ |
SUPPORT
| Features | FREE | BASIC | ENTERPRISE |
| Online Tutorial Videos and Manuals ⓘ | ✔ | ✔ | Customization Available |
| Email support ⓘ | ✔ | ✔ | ✔ |
| Live support ⓘ | – | Live Chat Only | ✔ |
| Live Provider Training ⓘ | – | – | ✔ |
| Dedicated Telehealth Consultant ⓘ | – | – | ✔ |
OTHER FEATURES
| Features | FREE | BASIC | ENTERPRISE |
| Mobile app for patients ⓘ | ✔ | ✔ | ✔ |
| Eligibility & Claims integration ⓘ | – | – | Coming Soon |
| Health Device integrations ⓘ | – | – | ✔ |
| Dependent Feature | – | – | ✔ |
| Remote Medic Workflow | – | – | ✔ |
For a la carte peripheral streaming or far-end PTZ camera support pricing, please see vsee.com/messenger
Build a Custom Workflow for Your Health Organization
VSee also offers workflows for remote medic sign-in, urgent care, wellness, and more. Please contact sales@vsee.com for a demo or to discuss customizations and integrations not listed here.