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Plans Designed For Growth

Join 2000+ global clients including McKesson, Centene, GE Health, Mt. Sinai, NASA


Basic walk-in waiting room for solo providers


/per month per provider

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Free features

  • No download, one-click video link
  • Unlimited 1-1 HD video, chat, screenshare
  • Personalized waiting room
  • Quick intake
  • Signed BAA for HIPAA compliance
  • Knowledge Base and email support
  • Learn more

Versatile solo waiting room for walk-ins, groups, and appointments.


/per month per provider

Start Free

Free features +

  • Custom subdomain
  • Patient portal
  • Unlimited group video*
  • Standard intake and consent
  • Credit card payment
  • SMS**/email invites and reminders
  • Phone dial-out
  • Add or invite family, interpreters, and guests
  • *on-demand and scheduled
    **Restricted SMS sends per day (Plus & Premium) to prevent spam abuse
  • Learn more

Complete shared waiting room + front desk for remote care teams up to 50


/per month per provider

Get Premium

Plus features +

  • Custom logo & branding
  • Shared waiting room
  • Shared Scheduling
  • Custom intake**
  • Standard EMR notes
  • Standard reports and usage analytics
  • User management
  • Notifications management
  • Patient and workflow tagging
  • Live chat and phone support
  • * $200 one-time setup fee
  • ** Update default fields and add up to 10 custom intake fields
  • ***Add-on: e-Prescription EPCS (contact us)

Fully customizable, white-label solution for complex workflows and EMR extension

Contact Us


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Premium features +

  • Branded mobile app
  • SSO, MFA
  • Custom workflows*
  • Custom intake process with logic, e.g. state and specialty routing
  • Central scheduling and staffing
  • Custom assessment forms
  • Custom EMR notes
  • Custom SMS/email notifications
  • Custom analytics dashboard & reports
  • Waiting room(s) management
  • Cloud recording
  • RPM & device integration
  • Eligibility, billing & claims
  • Dedicated phone support line
  • * e.g. call center dispatch, virtual check-in with patient transfers, asynchronous eConsult
Download VSee Pricing & Features Comparison Sheet here >

Quickly Customize and Integrate the Exact Workflow Pieces You Need

Fastest to Deploy
Enterprise VSee Clinic

Immediately customize a white-label telehealth solution that enables your team processes

  • 250+ points of configuration with no coding
  • Deploy as a stand-alone app or embed into your website with SSO
Full Customization Control
VSee APIs & Integrations

Get a complete suite of pre-built telehealth modules to fully customize your virtual care model.

  • Create your branded patient app in a week
  • Easy-to-use self-serve tools and libraries to quickly build a unified telehealth system

Frequently Asked Questions (FAQs)

Does VSee Clinic have eligibility, billing, and payment collection?

Yes. However, these may not be available on your VSee Clinic depending on your plan.

  • Secure online credit card payment for copays and self-paid fees are in VSee Premium and Enterprise plans
  • Eligibility check and claims submission features are currently only available on Enterprise plans. This includes:
    - auto-check insurance eligibility before appointments and on-demand calls
    - automated claims submission for completed services

In addition, VSee offers billing services including denial management and accounts receivable.

Is VSee free for patients?

Yes – VSee is always free for patients regardless of which product you are using. If you are a patient and need help connecting to your provider, please see vsee.com/patient

Can multiple providers use VSee simultaneously?

Yes. However, this depends on your plan.

Free or Plus allows for only one provider.  

Premium and Enterprise VSee offers several different configurations to enable multiple providers and non-clinical staff to work their clinic(s) efficiently, including:

  • Multiple provider access to simultaneously see patients from the same waiting room.
  • Multiple provider access to simultaneously see patients from several different waiting rooms*
  • A directory of single provider clinics under the same brand*

*Enterprise only

Do you offer a free trial for Enterprise VSee Clinic?

Yes. We offer free trials on certain VSee Clinic Features for a limited time. Please contact sales for more information.

Is pricing per provider or per clinic?

VSee Free & Plus Plans are designed for solo practitioners – one provider to one clinic.

VSee Premium and Enterprise Plan pricing is per provider (or administrator).

If you would like to add providers or non-clinical staff to your VSee Clinic, please contact our sales team for pricing.

Can I purchase additional user licenses later?

Yes for VSee Premium and Enterprise. For Enterprise plans, please contact admin@vsee.com  if you’d like to purchase additional user seats.

Is there a group plan/discount available?

Yes. Group pricing is available for 3 or more providers. Please contact sales for group discount options.

Is the contract long term or month-to-month?

This depends on your plan. VSee Clinic Plus & Premium Plan is month-to-month, while Enterprise VSee typically requires a minimum annual subscription.

Can I get a refund when I cancel?

Monthly subscriptions like VSee Clinic Plus and Premium are non-refundable. Only annual subscriptions are eligible for a full refund if the request was sent within three (3) days of payment; refunds will be prorated thereafter. Hardware, setup or customization fees, special/discounted pricing, and lock-in contracts are not qualified for refunds.

How can I get help resolving a billing issue?

Please contact admin@vsee.com

Is VSee HIPAA-Compliant?

Yes, VSee allows providers to be fully HIPAA-compliant in two ways:

  • Technical (Does the vendor follow HIPAA recommendations for security and privacy?)

    VSee uses 256-bit AES encryption to keep patient data secure both at rest and in transmission. Company policy requires completing regular HIPAA security audits and HIPAA training.
  • Legal (Will your vendor sign a HIPAA Business Associate Agreement [BAA] with you?)

    VSee signs a HIPAA BAA for all VSee plans except Free VSee Messenger. The BAA is a required legal agreement that makes your vendor liable for any breaches of privacy & security according to HIPAA rules.

Learn more about HIPAA at vsee.com/hipaa.

Is VSee Free really FREE?

Yes. VSee is committed to making a simple, secure telehealth available to any provider.

Fast, Flexible Customizations To Seamlessly Deliver Telehealth

Reduce clicks and automate repetitive tasks with modules for: patient queueing and triage, patient-provider state matching, uber-style dispatch, and more.  Achieve your sustainable remote care business model!

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