How Does A Basic VSee Clinic Work?
Get a detailed walk-through of our Basic single provider walk-in clinic
- [0:00] How to find your VSee Clinic URL and login
- [0:40] Provider dashboard, how to set up your Basic VSee Clinic profile, notifications, etc.
- [2:23] When patients enter your waiting room and how to call
- [5:58] How to invite patients to a video visit
- [6:55] What do patients see when they go to your VSee Clinic
Need More Than A Basic VSee Clinic?
Find out how VSee Clinic supports even the most complex workflows
SIMPLE PATIENT EXPERIENCE
Create your clinic to give patients experience you want
Before the Visit Experience
- Invite patients to your branded waiting room by email or website button
- Allow walk-ins and/or scheduled visits
- Customize intake forms – whether it’s 2 lines or 2 pages
- Check wait times and see who’s ready from the patient queue
- Show educational videos or articles as patients wait
- Collect online credit card payments
- Always have live chat support on hand
During the Visit Experience
- See patients 1-on-1 or in a group
- Add in remote family members, interpreters, and other care team members on the fly
- Share and annotate images, documents & websites as though you were face-to-face
- Send files by dragging and dropping to video
- Live stream digital peripherals such as otoscopes and dermatoscopes
After the Visit Experience
- Have patients self-schedule follow-up visits
- Send auto-confirmations and reminders via email & SMS
- Let patients immediately review their visit notes & attachments
- Get instant feedback with a post-visit survey
- e-Prescribe medication
The Everyday Health Experience
Engage patients in their everyday health goals. Have them:
- Set personal health and wellness goals with their care team
- Track their own progress with wellness device data from Fitbit, wireless scales, blood pressure cuffs, etc
- Share their food diary, mood chart, or other wellness charts
- Securely message their questions or just share vacation photos
PRODUCTIVE PROVIDER EXPERIENCE
Fast Setup Experience
- Setup your online practice instantly
- Add logo, room description, provider profiles, legal documents
- Create or remove new providers & virtual clinic waiting rooms
- Turn on/off walk-ins, scheduling, payment, and other features
Efficient Workflow Experience
- Get mobile notifications when a patient is ready to be seen
- Triage patients in different waiting rooms all from a single provider dashboard
- Track patients throughout their visit – know exactly which provider they are with at any point
- New! Coordinate among nurses, physicians, and appointment schedulers with customizable assignment tags such as “Ready for physician”
Ask us about other custom configurations like Uber-style load balancing >>
Practical Backend Experience
- Check admin dashboard with graphic call reports – export in tabular form
- Manage provider and patient scheduling
- Set visit payment amounts, generate invoices
- Manage call recordings
Enterprise VSee Clinic for Multiple Providers + Q&A
Wondering What’s Beyond A Basic VSee Clinic? Learn about Enterprise VSee features to simplify your telehealth launch
Patient Side
[03:16] VSee Clinic “storefront”
[14:35] Health Trackers
[15:56] Use cases
Provider Side
[24:31] Patient queue on the provider dashboard
[29:35] Patient history
Clinic Admin Panel
[48:35] Admin dashboard
Why Providers Choose VSee
My time is what is most important. I needed to be able to establish an efficient workflow very similar to what we were using in the office. But I also needed a platform that would work with the various platforms we had in the different offices. VSee ended up being the system out there that made this possible
Michael Rodriguez, MD, Broadlands Family Practice
We at CareConnect Health take pride in the cutting edge technology to provide comprehensive medical services to our patients. VSee has enhanced our services by providing a very straightforward and easy-to-use virtual visit system for patients and staff alike . From planning to implementation, we did not need to involve any outside IT people to install and or to use VSee – that was a big advantage. The VSee customer service and technical support has been great, and it has been a pleasure to work with all of them..
Ajay Gehlot, MD, MBA, CEO CareConnect Health
Our idea was to build a platform that was flexible in its application, and easy to use. Not only is our telehealth team happy with the results, but the nurses have already expressed improvement in usability. Thank you for for your patience and persistence, walking us through numerous designs until we found the perfect fit and helping ensure a quick turnaround for the go-live.
Lauren Sweeney, Telehealth Program Manager
How providers are using VSee Clinic
Central call center to triage all virtual care patients for any department or service
Allows patients to quickly pay and connect online with their preferred private physician
24/7 on-demand telehealth for emergency visits, skilled nursing facilities, and more
Chronic care and lifestyle disease platform with Fitbit & vitals device integration for data tracking.
Compare VSee Clinic Plans
HIPAA-Compliant & High Quality Video
FREE
✔ No download, one-click video calling
✔ Virtual waiting room
✔ Unlimited 1-1 video calls
✔ Screenshare + live annotation*
✔ HIPAA BAA
✔ Email patient invite
✔ Knowledge Base & email support
*live annotation requires a download
BASIC ($49/mo)
All Free features +
✔ Intake + telemedicine consent forms
✔ Unlimited small group video calls
✔ Online appointments
✔ Credit card payment
✔ SMS patient invite
✔ Phone Dial-in
✔ Email & live chat support
ENTERPRISE
All Basic features +
✔ Custom branding & mobile app
✔ Unlimited large group video calls
✔ Virtual front desk triage
✔ Multi-provider walk-in waiting room
✔ Insurance verification & claims submission
✔ Remote patient exam
✔ Remote patient monitoring
✔ Admin & scheduler roles
✔ EMR light & ePrescription
✔ Uber-style load balancing over hundreds of thousands of providers
✔ Email, live chat, & phone support
& more
Get Detailed Feature Comparisons or contact us for enterprise customizations.
Need More Telehealth Customization & Workflows?
We offer device integrations, remote nurse login, urgent care workflow, wellness & nutrition management, and more!