A couple weeks ago, ZDnet posted this wonderful article that perfectly describes one of the major problems with telepresence, videoconferencing, and tech in general.  Link header title? “The new reality: Technology must be self-evident.”

This means that it must be obvious a feature exists (“the product does this”) and also obvious how to use it (“I see.  I just click there where it say’s ‘click’.”)

The opposite of self-evident, of course, is that you don’t know what the product does, and having too much feature bloat likely makes it difficult to do even the basic functions.

I love my keychain swiss army knife.  With one blade, one file, scissors, a toothpick and tweezers, I know what it Continue reading →