A couple weeks ago, ZDnet posted this wonderful article that perfectly describes one of the major problems with telepresence, videoconferencing, and tech in general. Link header title? “The new reality: Technology must be self-evident.”
This means that it must be obvious a feature exists (“the product does this”) and also obvious how to use it (“I see. I just click there where it say’s ‘click’.”)
The opposite of self-evident, of course, is that you don’t know what the product does, and having too much feature bloat likely makes it difficult to do even the basic functions.
I love my keychain swiss army knife. With one blade, one file, scissors, a toothpick and tweezers, I know what it Continue reading