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Telemedicine Platform Reviews

It’s important to do your homework before choosing a platform for doing telemedicine or telepsychiatry. So we’ve put together this telemedicine platform reviews list for you to find the best solution for your workflow.

Remember to ask your vendor if they are willing to sign a Business Associate Agreement (BAA) as a first step to making sure you’re 100% HIPAA secure when you see patients online.

If your looking to see a doctor online, check out our online doctor visit reviews here or see our videoconferencing competitors review for other video and API options.Check out our comprehensive telemedicine guide if you like to find out more about telemedicine.

Telemedicine Platform

PLATFORMS
COMMENTS
athenaHealth is one of the giants in the EHR business, focused on the ambulatory market. It was founded in 1997 by Todd Park and visionary former CEO Jonathan Bush. One of Bush’s key moves was to take on revenue cycle management, leading to athenaHealth’s rapid adoption among physician practices and IPO in 2007.

Read full review of athenaHealth here
1DocWay was acquired by specialty pharmacy business Genoa in 2015, giving it an exit four years after its launch. It’s now called Genoa Telepsychiatry and is a provider of pharmacy, outpatient telepsychiatry, and medication management services.

Acquired by United.
VSee is NASA’s official video chat + telemedicine platform aboard the International Space Station. It integrates secure health communications, virtual care workflows, and SDKs to easily build and grow any telehealth platform. Offerings include telemedicine kits & carts with medical devices. .
Powered by Vidyo, American Well (AmWell) is a popular Telehealth provider. AmWell accepts insurance and offers a broad range of health services, from urgent care, needs to therapy. Their providers are available 24/7. Some key features that set AmWell apart are its simple enrollment process, ease of use, and competitive pricing model.

A typical 45 min session at AmWell costs $109-$129 whereas a psychiatric visit costs $279. Slightly lower than its competitor MDLive, priced at $284 for a psychiatric visit.

AmWell does not offer any free trials or test consultation sessions. Treatment is only covered by a select number of employers and health insurance plans.
Caregility is a distinct telehealth and digital health solution that emerged from Yorktel, to solve issues relevant to the healthcare sector.

Caregility's innovative telemedicine platform is currently used by hospitals and medical centers to hold virtual meetings and conferences.

EMRs and clinical decision support systems are effortlessly connected through Caregility's basic API set. Besides, clinicians can easily proceed between several telehealth platforms with a single sign-in.

Read full review of Caregilty here

Carena

Based in Washington state, Carena provides a “virtual care model and configurable technology platform to let health systems offer care to consumers.” In addition to a virtual clinic platform, they provide digital marketing services to increase consumer awareness and utilization.

Carena was acquired by Avizia a Virginia-based Telemedicine start-up in October 2017. https://business.amwell.com/press-release/avizia-acquires-carena/
CarePaths EHR is a cloud-based electronic health record and practice management solution with video, patient portal, scheduling, secure messaging, claims and billing management, and ePrescribe.

It is very competitively priced starting from $39 per month. CarePaths is well suited for solo providers and small businesses.

CloudVisit

Initially, a Telepsychiatry platform that recently (March 2015; CloudVisit has pivoted to nonhealthcare related video communication. Their software primarily caters to technicians looking to collaborate with peers through video.
Specializing in low bandwidth maritime commmunications, DigiGone combines software application development and hardware integration for its video solutions. It is currently used by the George Washington University Emergency Medical Department’s Maritime Medical Access team to provide telemedicine.
Doximity is a networking platform for doctors that also has telehealth functionalities. As per a survey by the American College of Physicians, Doximity is among the top 5 apps used by ACP members.

Doximity’s primary product is their app which is available for both Android and iOS devices. This telemedicine platform became popular because it allows doctors to easily call their patients without revealing their phone numbers. The ability to set a caller ID when calling your patients makes Doximity Dialer a must-have application for practitioners.

Read full review of Doximity here
Doxy.me makes telehealth simple and easy for both patients and providers. In fact, you can complete the sign-up process in less than 60 seconds. Because of its focus on ease of use, it is not as feature-rich. However, it does integrate with several EMRs and a Scheduling app.

Read full review of Doxy.me here
eVisit is telemedicine designed by providers, for providers. It provides 2-way HD video, ePrescribe, medical charting, automated patient engagement emails, and onboarding support.

eVisit does not offer a free or trial plan and is priced on the higher side with pricing starting at $600 per month. Some missing features that will help eVisit become a more competitive platform are Provider initiated scheduling, no-show charges for providers, and more robust support for users.

Read full review of eVisit here
A free, opensource store-and-forward platform for collaborative exchange of medical knowledge, distance consultations, group discussions and distance teaching in medicine; no video.
Klara is a New York based HIPAA-compliant online care platform founded by Simon Bolz and Simon Lorenz..

Klara offers a comprehensive end-to-end virtual care platform that ensures seamless communication between healthcare providers and their patients. By using the platform, healthcare professionals can provide exceptional patient service by offering automated administrative processes, video visits and secure messaging.

Read full review of Klara here
Primarily a proprietary EMR with video add-on option at $25 for 2 hours and $15 for each additional hour
Georgia-based company providing interactive physician-to-patient telemedicine and telestroke solutions. Initially designed for telestroke, the system brings together videoconferencing, medical imaging, and patient data.

Intouch health develops enterprise telehealth technology for hospitals, acquired Reach Health. In April Intouch acquired TruClinic, a telehealth services company.
The platform appears to be limited to PCs only; used OmniJoin by Brother for video but has now shifted over to Zoom.

There is hardly any information available on the features available to Secure Telehealth users. Based on their dependency on a third-party video tool, it seems there offering are limited to basic video conferencing.
Initially focused on telepsychiatry, SecureVideo has been expanding its offerings. Its platform includes scheduling and optional PayPal integration. In addition, it has excellent technical support services.

The pricing starts at $300 for a plan and there is no free version of the platform.
Formerly Weemo, this is one of the early WebRTC-based video calling platforms out there.

Their business model has evolved over the years; Sightcall has pivoted towards remote monitoring solutions for nonhealthcare enterprises.
Doxy.me makes telehealth simple and easy for both patients and providers. In fact, you can complete the sign-up process in less than 60 seconds. Because of its focus on ease of use, it is not as feature-rich. However, it does integrate with several EMRs and a Scheduling app.

Read full review of SimplePractice here
Formerly Weemo, this is one of the early WebRTC-based video calling platforms out there.

Their business model has evolved over the years; Sightcall has pivoted towards remote monitoring solutions for nonhealthcare enterprises.
Formerly Weemo, this is one of the early WebRTC-based video calling platforms out there.

Their business model has evolved over the years; Sightcall has pivoted towards remote monitoring solutions for nonhealthcare enterprises.
Secure, cloud-based telemedicine technology with the patient interface, provider interface, and back-end admin tools. It also includes e-prescribing and a built-in calendar system. SnapMD positions its platform as a complete virtual point of care and primarily focuses on enterprise clients.

There is not much disclosure on the pricing. They offer customized pricing to their clients and the is one of the expensive platforms in the market. Our research reveals that a 5 provider clinic would cost somewhere around $575/month.

Acquired
thera-LINK is a mental health platform created by therapists for therapists. Some key features include ePay (via Stripe), waiting room, patient self-scheduling. The platform also offers its providers public listing for patients to choose from. They offer a 15-day free trial after which there are three tiers of service:
  • Basic at $30 that includes five sessions per month
  • Plus at $45 per month per provider that includes unlimited sessions
  • Ultimate at $65 per month per provider includes all the features of the plus package along with session and client notes, secure messaging, and branded portal
TheraNest is a practice management software owned by Therapy Brands and its headquarters are in Birmingham, Alabama. Shegun Otulana founded TheraNest in 2013 as per Crunch Base. Therapy Brands also owns other major telehealth software brands such as ShareNote practice management for multi-specialty community behavioral health systems.

Read full review of TheraNest here
A modular platform design that allows you to create and customize different workflows depending upon your needs.
Vidyo’s low pricing may be deceptive because it doesn’t include hardware and maintenance costs. Read our Vidyo review here.
Free for less than 5 hours of video; $50 per month for unlimited video conference; more pricing here
Complete telemedicine platform with patient records, scheduling, and online payment; but uses the slowly-going-obsolete Flash-based video.
Telehealth platform with an emphasis on behavioral health, including scheduling, messaging, and file storage. It’s currently offering a1 month free trial and $14.99/mo unlimited use; it uses Vidyo for video.

Why Choose VSee

Each telemedicine platform providers has its pros and cons. However, VSee is so confident about its product solutions that it’s the only one who offers a VSee HIPAA Messenger app to try for free. VSee is also the minor few who offers its own video conference technology (VSee Messenger) and telehealth workflow technology (VSee Clinic) combined, so you don’t have to worry about compatibility and scalability.

For raw performance, VSee matches all the competitors excellent HD video quality with the bonus that group video calls are free and only requires a fraction of the bandwidth! This feature has been the essential factor of getting adoption from the majority of the patient.

VSee telemedicine solutions have also been trusted by thousands of medical group worldwide. Over the years, our telemedicine solutions have been refined to fit any medical workflow efficiently. Check out VSee complete telemedicine solution now!

Consult our Telehealth Expert for more info

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