Tag Archives: medical interpretation

VSee Brings Health Interpretation Services to Burmese Refugees

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using VSee for medical interpretationThe young Burmese mother had given up trying to communicate with doctors and nurses through the hospital’s occasional face-to-face interpreter.  She had been in the hospital with her sick 18-month-old baby for several days and was overwhelmed with frustration at being unable to express her concerns and to understand what was happening.  Fortunately, her story ends happily when the nurse interpreter that had been provided over a VSee video conference during previous visits happened to be in the hospital.  Unfortunately, a large number of  patients with limited English abilities in the U.S. are unable to get the medical care they need because of the lack of skilled medical interpreters.

But it doesn’t have to be that way.  In Allen County, Indiana,  Continue reading →

NIH Successfully Uses VSee For Medical Interpretation Over 3G Networks

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Polycom telemedicine cart img

While videoconferencing carts (H.323 standard definition) are supposed to be portable and easy to use, this isn’t necessarily the case. It becomes quite an inconvenience if the unit regularly needs to be set up in a room that is off its network, like the interpretation office of this study. The complaint was that these units “took time to set up and…used up space,” causing NIH and Medical University of South Carolina (Charleston) researchers to look for a more mobile and convenient videoconferencing solution. Continue reading →