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Apollo Hospitals Establishes Telemedicine in the Himalayas

himachal pradesh

Thirteen thousand feet above sea level in the Himalayan Mountains, Apollo Hospitals has set up one of the highest telemedicine stations in the world! This government-assisted project, known as the Himachal Pradesh Telehealth Services Project, aims to make quality healthcare more accessible to the people of this remote region of northern India.

The Project has already set up two telemedicine stations – one at the community health center in the tiny village of Kaza and one at the regional hospital in the mountain town of Keylong. Using dedicated satellite connections of 512 kbps, these locations connect with Apollo specialists in various hospitals throughout India with VSee low-bandwidth videoconferencing software.

apollo telehealth team airlift

Himachal Pradesh is located in the Western Himalayas bordering Tibet and Kashmir. It is host to the Dalai Lama and is known for its climbing, trekking, and breathtaking views. It also literally means “snow-laden region.” After setting up the Kaza site, the Apollo telemedicine team found its way to Keylong blocked by impossible road conditions due to severe winter storms. The team camped for 10 days waiting for the roads to open up. Eventually they had to borrow government helicopters to airlift the team and equipment into Keylong. Upon landing, their very first task was to clear out the 20 feet of ice and snow piled around the hospital buildings so they could set up the telemedicine equipment!


The Keylong site is set up with two separate spaces for telemedicine video consults. The Tele-Consult room on the first floor is for non-emergency consults. It is equipped with a laptop, large wall-mounted monitor, and a remote diagnostic kit with

  • 12 Lead ECG
  • NIBP
  • Pulse oximeter
  • Spirometer
  • Stethoscope
  • Temperature probe

The Tele-Emergency room is right at the entrance to the main building and is set up with a wheelable telemedicine cart equipped with laptop, touch screen monitor, and emergency clinical equipment including

  • Defribrillator with monitor
  • ECG- 12 lead
  • Syringe pump
  • Nebulizer machine
  • Suction unit
  • Medical consumables
apollo tele emergency

(top left) consulting Apollo specialists in Chennai, (bottom right) cardiac arrest patient in the Keylong Tele-Emergency room

On May 26, the Keylong telemedicine station unexpectedly started operations several days ahead of schedule when two local people suffered cardiac arrest. The telemedicine team was able to triage with emergency doctors in Chennai using VSee video. They stabilized both patients, referring one of them to a larger hospital for further treatment.

Altogether, the two locations have conducted nearly 200 telemedicine consultations in May alone. Of the types of specialists involved, gastroenterologists, urogynecologists, and pulmonologists were the most consulted.

Among several notable cases include a man involved in an auto accident. The staff was able to be in a VSee video consultation with an emergency specialist within eight minutes of submitting a Tele Emergency request.

VSee is deeply honored to be the video software provider for this special project to improve healthcare access to rural India.

Top photo: Samriddhi Tanti

All other photos courtesy of Himalchal Pradesh Tele Health Services Project

Together At Last: Point-of-Care Testing & Video Doctor Visits!

POC KitGet lab results anywhere, anytime with VSee Point-of-Care (POC) Kits. Why should patients have to wait for weeks to talk to a doctor about lab results? The VSee POC Kit lets patients get lab results immediately during a video consultation.

Our POC Kits include test strips and FDA-approved diagnostic devices for blood glucose testing, blood gas and electrolyte analysis, blood counts, drug and alcohol screening, cholesterol screening, and more!

VSee POC Kits make healthcare more effective and more accessible by conveniently putting together Point-of-Care Testing with video visits from the home, office, or on the road.

Ask us about our VSee POCT Kits today!

Get Practical Telemedicine Tips at UCAOA Fall Conference 2015

Urgent Care Conference  2015

Join VSee at this year’s Urgent Care Fall Conference (UCAOA 2015) in booth #204.

VSee CEO, Milton Chen, will be speaking about telemedicine design and practical considerations during the panel “Telemedicine for the Urgent Care Operator”, 10-11 a.m CT., Saturday, Sept. 26.

VSee telemedicine platform is used by Walgreens, International SOS, MDLIVE, and NASA astronauts aboard the International Space Station.

We offer a range of products and services for the urgent care workflow:

  • web-based waiting rooms for multiple providers
  • telemedicine kiosk carts with medical devices
  • custom-build telehealth portal with intake forms, triage, emr, scheduling, ePay, ePrescribe, Fitbit integration, and more

We’ll also be featuring our latest telemedicine kits, including our ultra light iOS Home Care Kit. It allows patients and home visit nurses to live-stream otoscope images, EKGs, and stethoscope with their iPhones.

We can’t wait to see you in New Orleans – VSee exhibit booth #204!

Sheraton New Orleans Hotel
500 Canal Street
New Orleans, Louisiana 70130

Date: 9/24/2015 – 9/26/2015

Floor Plan:

Brochure and Schedule:

How to Offer Occupational Health Benefits Without Breaking Your Budget

Having an on-site medical clinic is a growing trend among large organizations, according to Fast Company.  On-site clinics can not only lower employer health care costs, they’re also more convenient and accessible for workers than traditional doctor visits. With a focus on preventative care and fast turn around, it’s an great employee benefit to offer while also cutting down work productivity drains. It’s a win-win for both parties.

Telemedicine vs. On-Site Clinics

What the the Fast Company article hasn’t considered is the growing use of telemedicine services such as MDLIVE, Teladoc, and Doctor on Demand. With telemedicine, employees can easily reach providers by video, without companies having to build big expensive clinics.

Moreover, as the article acknowledges, a big consideration of on-site clinics is privacy. Companies that build clinics on site need to position them far away from Human Resources and provide spacious waiting rooms. Even those measures may not be enough. And of course, building a large clinic in your office building is not exactly cheap. By using telemedicine, employees can see a doctor over encrypted video anywhere there is an Internet connection, making it easier to maintain patient privacy and remain HIPAA-compliant.

Mayo Clinic, UMMC, and Walgreens Using Telemedicine

mayo clinic telemedicine kiosk

Many companies are already offering different telemedicine solutions. For example, at the Mayo Clinic’s campus in Austin, TX, employees can get a health check-up just by stepping into a private kiosk. Inside the kiosk employees can check their vital signs, contact a nurse practitioner via video and send visuals from imaging devices such as a dermatoscope and iris scope.

The University of Mississippi Medical Center (UMMC) also uses telehealth to provides convenient urgent care services to corporations and colleges. Users can reach a doctor from the comfort of their desk or home by “walking in” to a VSee virtual waiting room – no appointment necessary. You can read more about the case study here.

Retail pharmacy behemoth, Walgreens has also been offering telehealth services in partnership with MDLIVE through their Walgreens mobile app. They recently expanded their telemedicine offerings to an additional 3 states, as well as making service available on desktop and tablet devices.

Having a physical clinic at the worksite might make sense for big companies with lots of employees. But most businesses don’t have the money, space, or know-how to offer such a luxury to their staff. For most of us, the answer to occupational health is simple – user-friendly telemedicine.

photo courtesy:

VSee, Dell, & UMMC Telehealth Bring Neurologists To High School Football Games

school telehealth

Christy Lewis Photography in Marion

Telehealth is rapidly proving its worth as way of broadening access to healthcare. Now, an innovative coalition of medical providers, technology companies and the National Federation of State High School Associations (NFHS) is using telemedicine to test a new way of caring for Mississippi football players who experience concussive injuries: providing telehealth concussion evaluations right on the game field.

Telehealth concussion evaluations to help high school football players

University of Mississippi Medical Center (UMMC) will lead the study, using technology from Dell and VSee to determine the usefulness of providing on-the-spot concussion evaluations for high school football players who are injured on the playing field. The study looks at the use of video conferencing to provide concussion evaluation by physicians for football players at 10 to 20 high schools in Mississippi during the 2015 football season. These sites will cover urban, suburban and rural locations to ensure a diverse sample during the pilot project. The pilot will begin on August 21, 2015, and the technology will be available to the selected schools through the duration of their seasons.

In partnership with VSee, Dell will offer a low cost, HIPAA-compliant, video telemedicine platform with VSee software, which can connect remote physicians with patients anywhere in the world via the Internet. In this study, the system will connect a remote physician with an athlete on the field for the concussion consult. Dell will provide Windows tablets with built-in high-definition cameras, to facilitate the video consult.

At the end of the football season, UMMC’s Center for Telehealth will provide metrics to the NFHS to show how often the system was used and to measure the effectiveness of on-field telehealth concussion evaluations by a physician. The NFHS is interested in scaling and replicating this program broadly, so a thorough evaluation of the program will help the group determine if this technology can improve the way coaches and other athletic officials respond to concussive injuries. Results from the study are expected to be available during the first half of 2016.

Head injury is common among high school football players

Renee Fernandes/NATA Aaron Ellis, MEd, ATC, LAT, the athletic trainer at Kimball High School in Dallas, TX helps kids on the field and on the sidelines during the football team's opening game.

Renee Fernandes/NATA
Aaron Ellis, MEd, ATC, LAT, the athletic trainer at Kimball High School in Dallas, TX helps kids on the field and on the sidelines during the football team’s opening game.

The NFHS study will address a serious issue in high school football. According to the American Association of Neurological Surgeons, “more than 300,000 sports-related concussions occur annually in the U.S., and the likelihood of suffering a concussion while playing a contact sport is estimated to be as high as 19 percent per year of play. More than 62,000 concussions are sustained each year in high school contact sports, and among college football players, 34 percent have had one concussion, and 20 percent have endured multiple concussions.”

A rare but often fatal condition, second impact syndrome, can occur when an athlete suffers a second concussion before fully healing from a previous concussion. This is why immediate evaluation is so important. If a concussion diagnosis is missed, and the athlete continues to play, a second concussion could prove catastrophic.

If the study shows better outcomes for injured student athletes who receive immediate evaluation, the technology may see widespread use in other sports venues. Many schools currently rely on local volunteer physicians for on-the-field care, which is a less-than-ideal situation because volunteers may not always be available when needed, or they might lack the needed expertise in concussion evaluation. This is especially true in small towns with limited medical resources.

For volunteer physicians who are willing to be at the game but don’t have expertise in sports-related injuries, the ability to consult, on the spot, with a knowledgeable colleague, would no doubt be welcome. And for coaches who have no physician on the field, a virtual consult via telehealth technology could lead to better decisions about when to let a student play and when to keep the athlete off the field. And while concussions are the number one concern, telehealth consults could be used to evaluate a wide variety of other common injuries, including heat stroke, which has also claimed the lives of young athletes.

Original post on Dell Blog here, by Fadesola Adetosoye – Telehealth & Telemedicine Practice Lead, Dell Healthcare & Life Sciences