Features & Release Updates

VSee Clinic Release 4.8.0 – New Dashboard & Multi-hosted Visits

Get smoother, faster telehealth delivery and management with the release of VSee Clinic 4.8.0 New! Redesigned Provider Dashboard. How to switch back to the old Dashboard. New! Multi-hosted Appointment Visits.   1. New Redesigned Provider Dashboard The new dashboard clarifies patient and meeting status to improve your triage capability and front…

Connectivity Testing for Video Bridges

To test connectivity for the 17 new video bridges please go to https://test.vsee.com/jvb During the test, make sure A webcam is connected to your computer Allow camera / microphone permission when being asked How to confirm if a video bridge test is successful Status should be Connected IP address for…

VSee Clinic Release 4.7.0 – Group Appointments, Full Screen Video, Instant Multiple Device Connection

VSee Clinic 4.7.0 is available now. Check out these new features and improvements: New! Go full screen in your 1-1 web-based calls New! Group appointments, faster scheduling, and more Improved remote patient monitoring (RPM): New data views, instant multiple device connection Improved Basic VSee Clinic: Manage subscriptions in new billing…

VSee Messenger Release 4.11.0 – Moderator Mute & PIN Lock App

We are excited to announce the VSee Messenger 4.11.0 update with features and improvements below: 1. New Mute Microphones for Moderators The Meeting Moderator now has the superpower to mute other participants’ microphones in one click. (The Meeting Moderator is automatically designated as the one who starts or first joins…

VSee Clinic Release 4.6.0 – Faster Scheduling

Check out these new calendar features to save you oodles of clicks for improved work efficiency. Plus we’ve got a new UI to make it easier to do what you need to do. Here are some highlights: Send guest invites via email or SMS in one click Set a new…

VSee Messenger Update 4.9.1 – Work Your Clinic Dashboard Right From Messenger!

We’ve just made it more convenient for providers to see patients from the VSee Messenger app with this new update! No need to switch from your Messenger app to the web browser in order to call patients using no-download web video. No more wondering where a patient is when they…

Automatic Basic VSee Clinic Upgrade Nov 1st 2020 – Scheduling and Payment

Please be informed that the new version of Basic VSee Clinic Plan now includes Provider Scheduling and Payment features. All Basic VSee Clinics will be automatically upgraded to its new version on Nov 1, 2020. The upgrade is free and will not cause any downtime or changes to existing patient…

VSee Clinic Release 4.2.2 – New Multi Language and Chromebook Support

We have new features available in this version which will be released this week (ETA 4th Sept 2020).  1. Now Supporting Additional Languages These languages will be supported in VSee Clinic (web browser only, not available on mobile browser): Simplified Chinese Traditional Chinese Spanish The Chinese translations are new in…

VSee Clinic Release 4.2.1 – Mobile Webchats & In-Browser Calling

This release will further improve patient experience on mobile devices. Please check out below for the summary. 1. Webchat Now Supported on Mobile Browsers With this release, a patient using a mobile browser can now initiate, receive and reply to webchat messages. Please note that a patient can only initiate…

VSee Enforcing TLS 1.2 on 1st Sept 2020

Please be informed that VSee will stop supporting TLS 1.0/1.1 and start enforcing TLS 1.2 next month. 1. Why is VSee deprecating TLS 1.0 and 1.1? TLS 1.0 and 1.1 are out-of-date protocols that do not support modern cryptographic algorithms, and they contain security vulnerabilities that may be exploited by…

VSee Messenger Release 4.9 – Apple Sign In and Geographical Video Bridge Support

We are excited to announce this new update (ETA 17th Aug). Please check out the summary of changes below. 1. Sign In with Apple (and Google) This will allow users to login to VSee Messenger using their Apple ID.  Apple Sign In is implemented on all platforms except Windows and…

VSee Clinic Release: 4.2 Web and 1.15 Mobile – Apple Sign In, Start Visits via SMS Link

Updated Oct. 2, 2020 Subscribe here to get the latest VSee Clinic updates!  1. New! Apple Sign In for Patients (Web and Mobile) This will allow patients to login to VSee Clinic portal and mobile app* using their Apple ID. It will be automatically enabled for clinics with Google Login.…

VSee Clinic Release 4.1 – Guest Scheduling and Mobile Browser Calling

We are glad to announce the release of these new features and improvements. 1. Browser Calling on Mobile Devices is Now Supported* With browser calling, VSee Clinic no longer requires both provider and patient who are using desktop to download any app. The good news is that it is now…

VSee Clinic Release 4.0.4 – Calendar Access for CSRs, Auto-Set Your Clinic Hours

We have new features to release ETA next week (2nd week June). Please check out below for the summary. 1. Calendar Management Privileges For The CSR Role Previous to this release only the Clinic Admin Role had access to providers’ calendars to set availability and create patient appointments. In this…

VSee Clinic Release: 4.0.3 Web and 1.14 Mobile – Custom Invites, Search Clinic on Mobile App

We are excited to announce a new set of features to be released for desktop and mobile this week (ETA 15th May). Please check out below for the summary. 1. Remember User Choice for Calling Mode* VSee Clinic can now remember a user’s preference between “Join on the Web” (In-browser…

VSee Clinic Release 4.0 – No more downloads for stress-free video visits!

Updated Oct. 2, 2020 This is the release you have all been waiting for!!! We are super excited and proud to announce our very first release of NO DOWNLOADS, web-based video calling! Learn more about how it works below. Also check out the other new features that are now available…

VSee Clinic Release 3.3 – Upload Multiple Health Records

We have a minor release to be rolled out to all VSee Clinics next week, 1st week of December. Please check out the summary below. 1. Upload multiple health records at a time Providers and patients can now select and upload multiple files into a patient record. 2. UI Improvements and…

VSee Messenger Release 4.7.1 (Mac)

We have a new version specific for Mac users. This update will be rolled out tomorrow, Nov 23rd. See list of changes below. Fixed – permission request is not showing which can disable screen sharing and screen share’s remote control feature. Fixed – audio input/output sometimes stop working during the…

VSee Messenger Release 4.7

This release is to be rolled out 3rd week of October 2019. 1. Lip sync issue experienced during group calls is now fixed. 2. Audio is muted on device if user joins via phone bridge. This feature is now available in Windows and iOS. It is available for Mac and Android since…

VSee Clinic Release 3.2 – Faster Scheduling for Providers

Make the most of your VSee Clinic with our new update. 1. Schedule appointments for patients faster Did you know VSee Clinic also allows providers to schedule an appointment for a patient? We have improved the provider experience to make it more efficient.  Providers can now create a new patient…

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