VSee Release Updates

VSee Clinic Release 4.2.2 – New Multi Language and Chromebook Support

We have new features available in this version which will be released this week (ETA 4th Sept 2020).  1. Now Supporting Additional Languages These languages will be supported in VSee Clinic (web browser only, not available on mobile browser): Simplified Chinese Traditional Chinese Spanish The Chinese translations are new in…

VSee Clinic Release 4.2.1 – Mobile Webchats & In-Browser Calling

This release will further improve patient experience on mobile devices. Please check out below for the summary. 1. Webchat Now Supported on Mobile Browsers With this release, a patient using a mobile browser can now initiate, receive and reply to webchat messages. Please note that a patient can only initiate…

VSee Enforcing TLS 1.2 on 1st Sept 2020

Please be informed that VSee will stop supporting TLS 1.0/1.1 and start enforcing TLS 1.2 next month. 1. Why is VSee deprecating TLS 1.0 and 1.1? TLS 1.0 and 1.1 are out-of-date protocols that do not support modern cryptographic algorithms, and they contain security vulnerabilities that may be exploited by…

VSee Messenger Release 4.9 – Apple Sign In and Geographical Video Bridge Support

We are excited to announce this new update (ETA 17th Aug). Please check out the summary of changes below. 1. Sign In with Apple (and Google) This will allow users to login to VSee Messenger using their Apple ID.  Apple Sign In is implemented on all platforms except Windows and…

VSee Clinic Release: 4.2 Web and 1.15 Mobile – Apple Sign In, Start Visits via SMS Link

Please check out below for the summary. 1. New! Apple Sign In for Patients (Web and Mobile) This will allow patients to login to VSee Clinic portal and mobile app* using their Apple ID. It will be automatically enabled for clinics with Google Login. If you want to enable Apple…

VSee Clinic Release 4.1 – Guest Scheduling and Mobile Browser Calling

We are glad to announce the release of these new features and improvements. 1. Browser Calling on Mobile Devices is Now Supported* With browser calling, VSee Clinic no longer requires both provider and patient who are using desktop to download any app. The good news is that it is now…

VSee Clinic Release 4.0.4 – Calendar Access for CSRs, Auto-Set Your Clinic Hours

We have new features to release ETA next week (2nd week June). Please check out below for the summary. 1. Calendar Management Privileges For The CSR Role Previous to this release only the Clinic Admin Role had access to providers’ calendars to set availability and create patient appointments. In this…

VSee Clinic Release: 4.0.3 Web and 1.14 Mobile – Custom Invites, Search Clinic on Mobile App

We are excited to announce a new set of features to be released for desktop and mobile this week (ETA 15th May). Please check out below for the summary. 1. Remember User Choice for Calling Mode* VSee Clinic can now remember a user’s preference between “Join on the Web” (In-browser…

VSee Clinic Release 4.0 – No more downloads for stress-free video visits!

This is the release you have all been waiting for!!! We are super excited and proud to announce our very first release of NO DOWNLOADS, in-browser video calling! Learn more about how it works below. Also check out the other new features that are now available in VSee Clinic! 1.…

VSee Clinic Release 3.3 – Upload Multiple Health Records

We have a minor release to be rolled out to all VSee Clinics next week, 1st week of December. Please check out the summary below. 1. Upload multiple health records at a time Providers and patients can now select and upload multiple files into a patient record. 2. UI Improvements and…

VSee Messenger Release 4.7.1 (Mac)

We have a new version specific for Mac users. This update will be rolled out tomorrow, Nov 23rd. See list of changes below. Fixed – permission request is not showing which can disable screen sharing and screen share’s remote control feature. Fixed – audio input/output sometimes stop working during the…

VSee Messenger Release 4.7

This release is to be rolled out 3rd week of October 2019. 1. Lip sync issue experienced during group calls is now fixed. 2. Audio is muted on device if user joins via phone bridge. This feature is now available in Windows and iOS. It is available for Mac and Android since…

VSee Clinic Release 3.2 – Faster Scheduling for Providers

Make the most of your VSee Clinic with our new update. 1. Schedule appointments for patients faster Did you know VSee Clinic also allows providers to schedule an appointment for a patient? We have improved the provider experience to make it more efficient.  Providers can now create a new patient…

VSee Messenger Release 4.6 – New Phone Dial-in & Call Timer

Sometimes your network simply doesn’t want to cooperate. So we’ve added phone dial-in feature so everyone in your group can participate in a quality video call no matter how finicky their computer network. Check out our notes below on how to use this new dial-in feature. You will need to…

VSee Clinic Release: 3.1 Web and 1.9 Mobile – Meeting Based Calling

We are excited to announce updates that will be coming out with this release! This is scheduled to be rolled out to all VSee Clinics next week. Please check out the summary below. Note: We will provide more detailed information soon. VSee Clinic 3.1 (Web) General Users New – Meeting based…

VSee Clinic Release 3.0 – New Multiple Providers Gallery for a Better Patient Experience

We are excited to announce a more streamlined clinic design to make your patients’ experience with your VSee Clinic even better. A New, Cleaner Look for Displaying Multiple Providers In Your Clinic If you have multiple providers sharing a single waiting room, your patient-facing webpage now displays all your providers…

VSee Clinic New Features – Get Paid Easier with Available Funds Verification

We’re excited to announce several new features we’ve added to the VSee Clinic to make doing telemedicine even easier! 1. Review your Clinic’s chat history with the new Chat Inbox (beta) Getting notifications for chat messages you can’t open? The new Chat Inbox feature lets you quickly see messages from…

VSee Messenger Release 4.5 – Block Unwanted Contacts

At VSee, we take your privacy very seriously. That’s why we’ve added new address book security features that will give you more control and better security over your VSee contact list. The new Contact Security features now allow you to 1. Block messages from unknown (and unwanted) contacts 2. Approve…

VSee Clinic Release 2.5 – Important Changes for Practice Workflows

Thanks to our design team, in our upcoming release, we’re giving you even more flexibility to manage your VSee Clinic to work the way you do. Not only do we have a cleaner patient details page (see below), we’ve separated the online visit call from other visit actions such as collecting…

VSee Clinic Update 2.4.3 – SMS Reminders

This week, VSee will release a new VSee Clinic Update on Wednesday night 10pm PT. This update contains the following new features: New Sign-Up and Sign-In pages for patient, separate from provider login. Default ‘Enter Waiting Room’ button will now lead to ‘Sign Up’ instead of ‘Sign In’ for patients. SMS…