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Designing Hospital Telehealth Beyond COVID-19 |Reza Sadeghian, MD, MBA

Designing Hospital Telehealth Beyond COVID-19 |Reza Sadeghian, MD, MBA

Updated :
April 1, 2024

Additional Q&A

How sure are the healthcare providers about the diagnostics possibilities over the camera? There are studies in internal medicine indicating that, for example, there are more follow-ups for acute respiratory syndromes when diagnosed via telemedicine than when diagnosed live?

I think this really depends on the specialty and the presenting illness. With more integrated diagnostic medical devices. I have seen more providers are utilizing those technologies. I was talking to a critical care colleague last week when she was telling me how satisfied she was with cardiovascular examination over the telemedicine platform.

What would you say is the predominant age group that uses telehealth?

I would say millennials, adolescent to 35.

How is your telehealth platform integrated with you EHR platforms? Are they used simultaneously?

We did not integrate it with our EHR due to our EHR limitation but also because of urgency to set up the platform as quickly as possible during the beginning of the COVID-19 pandemic.

A Roadmap for Scalable Hospital Telehealth: ARMC’s Implementation

How do you build a telehealth system that’s easy for patients and efficient for staff across your different departments and service lines? How do you design telehealth that’s aligned with your clinical workflows and processes? It’s time to get beyond FaceTime and video chat apps. Join our guest, ARMC Chief Medical Information Officer, Reza Sadeghian, MD, MBA as he walks us through best practices for designing and rolling out hospital telehealth that can scale. Learn:

  • Design considerations (e.g. adding attending physicians or interpreters) for deep integration with operational practices and scalability
  • Best practice examples from ARMC’s implementation
  • Practical vision for telehealth going forward



Reza Sadeghian, MD, MBA, MSc, FAAP is Chief Medical Information Officer and a practicing pediatrician at Arrowhead Regional Medical Center (ARMC) teaching hospital in San Bernadino County, California. As a Physician Informatician specializing in general Pediatrics, Dr. Sadeghian became the first and only pediatrician in North America with fellowship training in both Clinical and Biomedical Informatics and has been with ARMC since 2019. He is a member of the executive committee of the Council for Clinical Information Technology (COCiT) section of the American Academy of Pediatrics and Co-Chair of the Division of Digital Health and Innovation Section of Southern Medical Association. He has over 8 years of experience as a healthcare leader in various lean-based system workflow designs and EMR implementations. His current line of work and research interests include examining the feasibility of using telemedicine to increase access to care, designing mobile healthcare applications, evaluating secure text messaging solutions, optimizing EHR performance, and ensuring clinical workflows are respected by IT solutions. He is interested in lean management in healthcare, improving healthcare value, quality, and safety; as well as increasing access to care in underserved areas.

When he is not immersed in his informatics or clinical duties, he does portraiture, landscape, wildlife, and drone photography and has been doing so for over 15 years. He also enjoys outdoor activities and spending time with his family, friends, and pet.

Connect with Reza on LinkedIn

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