Tag: casual conversation

Videoconferencing Is A Friend At Work

In their study of casual work interactions, Whittaker et al. (1994) concluded that coordination works best among people who are physically located in the same place because they have more opportunities to find others who are available to talk.  Let’s face it, as much as we love Facebook and Twitter,…

Why Water Cooler Conversations Are Essential to Work Productivity

During my recent U.K. trip, while doing VSee calls all day long, it was IM and Chatter that I depended on the most to keep in touch with my coworkers.  Those tools in addition to one-click video calling were critical for my informal interactions–those casual conversations that are so important for…

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