VSee: Alternative to Cisco Jabber for Telehealth – Comparison

Cisco alternative

6 Ways VSee Beats Cisco Jabber Video for Telemedicine

Why go with Cisco Jabber when VSee telehealth is a better-fit telemedicine solution in so many ways. The telemedicine gold rush is on and health providers need a consumer-friendly alternative to Cisco Telepresence and other traditional room-based video conferencing systems. What telehealth needs is a product that’s simple like Skype but fits the medical workflow. VSee simple, secure video conference and screen share is HIPAA-compliant software that’s just what medical video chat needs to be:

    1. Able to cross firewalls – VSee can cross firewalls, while Jabber client requires opening ports on firewalls.


    1. No complex backend setup and infrastructure investment – VSee is completely software-based and does not require any servers (video routers, MCUs). Jabber video requires many servers, making it a lot more expensive to operate and requiring IT to set up and maintain.


    1. Ultra low-bandwidth – VSee requires less than 1/2 the bandwidth of Jabber at the same video quality, which means you can use VSee over regular consumer networks like 3G, 4G, or Wifi and get a much higher video quality from VSee. The National Institute of Health (NIH) published a report proving that VSee was capable of working over 3G networks in rural America while Cisco was not.


    1. Native medical device integration – VSee allows you to directly connect with many medical devices (ultrasound, otoscope, dermascope, etc.) while Jabber video requires expensive and complex modifications to display medical device images. With VSee you can see a webcam video at the same time as the medical device video display for an easy, more personal telehealth consultation. With Jabber, doctors are forced to switch between the face and medical device video sources since Jabber video only sends one camera feed at a time – that’s more complexity for the health care providers.


    1. No administrator permissions to install/run – VSee can install/run without administrator permissions, making it able to run on any environment. Jabber requires administrator permissions to install and run, adding yet another roadblock to consumer-friendly telehealth.


    1. Simple, rich API – VSee has a simple API that allows you to create simple and effective medical work flows – like creating a virtual waiting room, doctor dashboard, integration with EMR calendars, etc. Jabber has a complex API that is difficult to work with.


Give VSee Telehealth a try today. Download it free (requires initial account creation) on Windows, Mac, or iPad.

Last updated: May 13, 2013