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Accelerate Your Digital Health Transformation

Solve your healthcare innovation challenges with speed and agility. VSee’s comprehensive no code, low code telehealth platform gives you:

  • Fastest go-to-market
  • Lowest lifecycle costs
  • Greatest platform flexibility

Building Blocks for Fastest Go-to-Market

Unique Features for Lowest Lifecycle Costs

Appointment Scheduling

Healthcare Booking Any
Way You Want

Create a booking system tailored to your virtual care workflows. VSee lets users:
  • Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc.
  • Customize reminder messages and send cadences
  • Invite family and guests with separate non-patient links
  • Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.)
  • Let patients self-schedule
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Staff Optimization

Centralized Scheduling System for Optimizing Provider Availability

Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations:
  • Import, aggregate, filter and sort clinician availability in a single calendar
  • Create on-call schedules with automated clinician group alerts and escalation rules
  • Give clinicians access to update and swap availability
  • Automatically block patients if no on-call provider is available
  • Directly dispatch for interpreter coverage when booking appointments
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Form Builder & eSign

Flexible Form Builder for Intake, Assessments, Consent, Surveys and more

Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc.
  • Save time with pre-built templates for different use cases telepsychiatry, etc.
  • Add logic for form branching
  • Trigger workflows for waiting room routing and provider specialty and state-matching
  • Choose whether to send forms before, during, or after a visit.
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Queuing System

Flexible Patient Queuing System for Effective Triage

Queueing & Routing
  • Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers
  • Create escalation groups to automatically dispatch providers by urgency
Care Coordination Visibility
  • Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard
  • Tagged role-based provider group notes for continuity of care
Waiting Room Configurability
  • Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc.
  • Set room-specific intake forms
  • Assign a single provider or multiple providers to different rooms
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Virtual Visits

Omni-channel Communications via Video, Phone, and Chat

Give patients a simple, convenient, no-download experience
  • Offer both synchronous and asynchronous visits
  • Seamless switching from video to phone in poor network situations
  • Share screens with live annotation
  • Group video & group chat
  • Drag-and-drop file transfer
  • Priority chats to providers with acknowledgment of receipt
  • Auto-captioning for accessibility
  • Permission-based auto-answering
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Remote Exams

One-click Remote Exams

Whether an inpatient bedside, retail clinic, medical kiosk, homeless shelter, field tent, VSee makes it possible to conduct a remote exam at the same quality as in-person.
  • Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc
  • 1-click device operation
  • Pan-Tilt-Zoom camera control
  • Simultaneously stream medical devices and video faces
  • Access the latest in technology, e.g. AI cameras, sensors
Icon - Elements Webflow Library - BRIX Templates

Remote Monitoring

Remote Patient Monitoring

Improve patient care with remote patient monitoring
  • Supports Bluetooth and cellular medical devices (no app pairing necessary)
  • Customize threshold alerts and auto-prioritize watchlist
  • Instantly escalate to an on-demand or scheduled video visit
  • Capture data/time logs for reimbursement, meets Medicare requirements
Icon - Elements Webflow Library - BRIX Templates

Revenue Cycle Management

Eligibility, Payment, Claims Submissions

Streamline revenue cycle management for your virtual care programs
  • Automate eligibility checking and co-pay collection, claims submission
  • Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call
  • Customize dropdowns for commonly used ICD and CPT codes
  • Submit claims for single and multi-provider visits
  • Batch process claims automatic payment posting
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Compliance & Regulatory

eSign and In-built Compliance

Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk
  • Collect and store eSignatures for consent, audit, and other compliance requirements
  • Auto-match patients to providers with the required state licensing
  • Meet telehealth documentation requirements with EHR integration
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Patient Engagement

Personalized Patient Engagement

Give your patients a tailored healthcare experience
  • Offer self-scheduling for video, phone, or in-person visits
  • Automatically send customized appointment reminders
  • Auto-suggest health education material based on patient health profiles
  • Provide 24/7 access to visit history, notes, labs, and medical images
  • Automatically follow-up with health surveys and assessments
  • Let them securely message their providers directly
Icon - Elements Webflow Library - BRIX Templates

Clinical Tasks

Clinical Tasks & Documentation

Customize a central repository to easily access all relevant patient telehealth documentation
  • Customize note charting layouts and sections according to use case
  • Save custom note templates for more efficient charting
  • ePrescribe medications including controlled substances
  • Add other custom patient data tabs such as RPM, assessment results, symptom check-ins
Icon - Elements Webflow Library - BRIX Templates

Admin Controls

Powerful Admin Controls

Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic:
  • Set user roles and access restriction
  • Bulk add/delete/edit patients & providers
  • Send broadcast communications & notifications
  • Manage waiting rooms & workflow logic
  • Manage provider assignments, availability, and appointments
  • Update branding and compliance documents
  • Export custom reports (see Analytics and Reporting)
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Analytics & Reporting

Customizable Analytics & Reporting

Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions:
  • Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc.
  • Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc.
  • Retrieve data via API access
  • Schedule regular automated reports
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Interoperability & Data

Integration with EHRs, HIEs and other System Applications

Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction:
  • Launch video from EHR with UI integration
  • Eliminate manual duplication with 2-way scheduling integration
  • Push medical notes into EHR (and/or pull)
  • Participate in HIEs to access full EHR records from other systems
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Security & Infrastructure

Secure, HIPAA-Compliant Infrastructure

Rest assured that patient data is safeguarded by our experienced security team 24/7.
  • Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit
  • MFA and SSO integration options for additional account security layers
  • SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks
  • Regulatory compliance with SSO and MFA
Icon - Elements Webflow Library - BRIX Templates

Healthcare Booking Any
Way You Want

Create a booking system tailored to your virtual care workflows. VSee lets users:
  • Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc.
  • Customize reminder messages and send cadences
  • Invite family and guests with separate non-patient links
  • Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.)
  • Let patients self-schedule

Centralized Scheduling System for Optimizing Provider Availability

Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations:
  • Import, aggregate, filter and sort clinician availability in a single calendar
  • Create on-call schedules with automated clinician group alerts and escalation rules
  • Give clinicians access to update and swap availability
  • Automatically block patients if no on-call provider is available
  • Directly dispatch for interpreter coverage when booking appointments

Flexible Form Builder for Intake, Assessments, Consent, Surveys and more

Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc.
  • Save time with pre-built templates for different use cases telepsychiatry, etc.
  • Add logic for form branching
  • Trigger workflows for waiting room routing and provider specialty and state-matching
  • Choose whether to send forms before, during, or after a visit.

Flexible Patient Queuing System for Effective Triage

Queueing & Routing
  • Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers
  • Create escalation groups to automatically dispatch providers by urgency
Care Coordination Visibility
  • Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard
  • Tagged role-based provider group notes for continuity of care
Waiting Room Configurability
  • Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc.
  • Set room-specific intake forms
  • Assign a single provider or multiple providers to different rooms

Omni-channel Communications via Video, Phone, and Chat

Give patients a simple, convenient, no-download experience
  • Offer both synchronous and asynchronous visits
  • Seamless switching from video to phone in poor network situations
  • Share screens with live annotation
  • Group video & group chat
  • Drag-and-drop file transfer
  • Priority chats to providers with acknowledgment of receipt
  • Auto-captioning for accessibility
  • Permission-based auto-answering

One-click Remote Exams

Whether an inpatient bedside, retail clinic, medical kiosk, homeless shelter, field tent, VSee makes it possible to conduct a remote exam at the same quality as in-person.
  • Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc
  • 1-click device operation
  • Pan-Tilt-Zoom camera control
  • Simultaneously stream medical devices and video faces
  • Access the latest in technology, e.g. AI cameras, sensors

Remote Patient Monitoring

Improve patient care with remote patient monitoring
  • Supports Bluetooth and cellular medical devices (no app pairing necessary)
  • Customize threshold alerts and auto-prioritize watchlist
  • Instantly escalate to an on-demand or scheduled video visit
  • Capture data/time logs for reimbursement, meets Medicare requirements

Eligibility, Payment, Claims Submissions

Streamline revenue cycle management for your virtual care programs
  • Automate eligibility checking and co-pay collection, claims submission
  • Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call
  • Customize dropdowns for commonly used ICD and CPT codes
  • Submit claims for single and multi-provider visits
  • Batch process claims automatic payment posting

eSign and In-built Compliance

Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk
  • Collect and store eSignatures for consent, audit, and other compliance requirements
  • Auto-match patients to providers with the required state licensing
  • Meet telehealth documentation requirements with EHR integration

Personalized Patient Engagement

Give your patients a tailored healthcare experience
  • Offer self-scheduling for video, phone, or in-person visits
  • Automatically send customized appointment reminders
  • Auto-suggest health education material based on patient health profiles
  • Provide 24/7 access to visit history, notes, labs, and medical images
  • Automatically follow-up with health surveys and assessments
  • Let them securely message their providers directly

Clinical Tasks & Documentation

Customize a central repository to easily access all relevant patient telehealth documentation
  • Customize note charting layouts and sections according to use case
  • Save custom note templates for more efficient charting
  • ePrescribe medications including controlled substances
  • Add other custom patient data tabs such as RPM, assessment results, symptom check-ins

Powerful Admin Controls

Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic:
  • Set user roles and access restriction
  • Bulk add/delete/edit patients & providers
  • Send broadcast communications & notifications
  • Manage waiting rooms & workflow logic
  • Manage provider assignments, availability, and appointments
  • Update branding and compliance documents
  • Export custom reports (see Analytics and Reporting)

Customizable Analytics & Reporting

Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions:
  • Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc.
  • Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc.
  • Retrieve data via API access
  • Schedule regular automated reports

Integration with EHRs, HIEs and other System Applications

Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction:
  • Launch video from EHR with UI integration
  • Eliminate manual duplication with 2-way scheduling integration
  • Push medical notes into EHR (and/or pull)
  • Participate in HIEs to access full EHR records from other systems

Secure, HIPAA-Compliant Infrastructure

Rest assured that patient data is safeguarded by our experienced security team 24/7.
  • Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit
  • MFA and SSO integration options for additional account security layers
  • SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks
  • Regulatory compliance with SSO and MFA

Trusted by 1000+ enterprises in the US and worldwide

NASA

Industries We Serve

Full Service Solution Support

VSee offers end-to-end telehealth support services so you can realize your virtual first healthcare strategy from technology to staffing to consulting.

Why Clients Choose VSee

Outcomes that Matter

90% reduction
PATIENT WAIT TIME <1 MIN
300% increase
PROVIDER PRODUCTIVITY
10% increase
BILLABLE PATIENT VISITS
53% reduction
TELEHEALTH SOFTWARE
DEVELOPMENT CYCLE
10 days
ENTERPRISE GO-LIVE
800 PROVIDERS

More Than A Platform, We’re Your Trusted Telehealth Partner

Talk to Us Now

Innovation That Makes an Impact