Related article: https://vsee.com/blog/automatic-upgrade-to-bvc-v2-nov-1-2020.
If you have any questions, please contact us at help@vsee.com.
Basic VSee Clinic(Old version) | Basic VSee Clinic(New version) | |
Pricing and Branding | ||
| Subscription | $49 / mo | $49 / mo |
| One-time setup fee | – | – |
| Custom subdomain | ✔ | ✔ |
| Professional landing page | ✔ | ✔ |
| Logo branding | – | – |
| Theme (color) customization | – | – |
Workflow and Landing page | ||
| Invite patients via email and SMS | ✔ | ✔ |
| Member signup and login including Google and Apple sign in | ✔ | ✔ |
| Guest login | ✔ | ✔ |
| Member registration form | ✔ | ✔ (Includes optional phone number) |
| Intake form title | “What is your health concern today?” | “Enter your information” |
| Consent forms | Default VSee | Default VSee form |
| 911 message: “In case this is an emergency, please call 911” | ✔ | – |
| Patient queue display: “Current number of patients waiting:” | ✔ | – |
| Post-visit survey for patients (star rating) | ✔ | – |
| Patient visit summary notes | ✔ | – |
Scheduling | ||
| Patient self-scheduling | – | – |
| Provider scheduling | – | ✔ |
| Guest scheduling | – | ✔ |
| Appointment reminder and confirmation (patients and providers) | – | Email and SMS |
Payment | ||
| Online credit card payment | – | ✔ |
| Pre-authorization on patient’s credit card | – | ✔ |
Video calls and messaging | ||
| Unlimited video calls | ✔ | ✔ |
| In-browser calling (selected browsers – desktop and mobile) | ✔ | ✔ |
| Phone dial-in | ✔ | ✔ |
| Unlimited secure messaging | ✔ | ✔ |
| Screenshare + Live annotation (no live annotation for in-browser calls) | ✔ | ✔ |
| File transfer | ✔ | ✔ |
| Group calls via invite guests link | ✔ | ✔ |
| Patient-initiated secure web chat | ✔ | ✔ |
| Provider-initiated secure chat | ✔ (Without expiry) | ✔ (With 30 mins expiry) |
Provider dashboard | ||
| Multi-provider login | – | – |
| Chat and Call shortcuts right on the dashboard | – | ✔ |
| Provider bio | ✔ | ✔ |
| Light EMR | – | – |
| SOAP notes | – | – |
| Reminders section on provider’s dashboard | ✔ | ✔ |
| Keep Patient in waiting room option after the visit | ✔ | – |
| One-time alert when patient enters the waiting room | ✔ | ✔ |
| Priority alert when patient enters the waiting room | – | – |
Clinic settings and management | ||
| Auto set of operating hours | ✔ | ✔ |
| Clinic management | – | – |
Mobile | ||
| Mobile app for patients | ✔ | ✔ |
| Option to make room searchable on VSee Clinic mobile app | ✔ | ✔ |
Security | ||
| Basic BAA for HIPAA compliance | ✔ | ✔ |
| Military grade 256-bit AES encryption | ✔ | ✔ |
Training and Support | ||
| In product training resource for providers logging in for the first time | – | ✔ |
| Online tutorial videos and manuals | ✔ | ✔ |
| Email support | ✔ | ✔ |
| Live chat | – | ✔ |
