Dawniela Hightower has spent much of the last decade supporting healthcare technology projects and quality improvement initiatives with a focus on empowering healthcare organizations to optimize their healthcare delivery through the use of technology. Dawniela has managed largescale technology implementations of telehealth, referral and care coordination projects throughout the US, Canada, Australia, and United Kingdom. Her early work with a statewide program to engage more than 6,000 providers in the EHR Incentive program included developing education programs to train providers on EHR adoption, Meaningful Use and other quality initiatives. Dawniela is a Sr. Implementation Consultant for Eceptionist, Inc.