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Reducing Documentation Time by 93%: Real-World Lessons from Tele911’s AI-Powered Workflow
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Reducing Documentation Time by 93%: Real-World Lessons from Tele911’s AI-Powered Workflow

Updated :
August 6, 2025

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Clinical documentation remains a major source of inefficiency across healthcare. Manual charting is time-consuming, error-prone, and burdensome, especially in high-acuity settings like emergency medicine, where providers need to move quickly and stay focused on patients, not paperwork.

A study published in JAMA Internal Medicine found that U.S. physicians spent an estimated 125 million hours outside of office hours completing documentation in 2019. Even though 64% of surveyed physicians were satisfied with their EHR systems, 58% felt the time spent documenting was inappropriate and took away from patient care, while 85% said billing-related requirements significantly added to their documentation burden.

Physicians routinely spend 1.8 hours per day after hours finishing notes, entering codes, and navigating EHRs, contributing to burnout, delayed revenue cycles, and reduced clinical capacity.

How Tele911 Cut Charting Time by 93%—Without Replacing Their EHR

As Tele911 expanded to serve more patients nationwide, one challenge became increasingly clear: scaling its business. 

A clear limiting factor was the amount of time their physicians had to spend charting. With each visit requiring around 10 minutes of documentation, and approximately 144 million 911 calls eligible for Tele911’s services, they would be losing 1.4 billion minutes per year to charting that could potentially be spent seeing patients instead – the equivalent of about 93 million doctor visits per year.

Tele911 turned to VSee for a quick, practical solution. In just two weeks, it had customized AI Doctor Notes tested and implemented directly into its workflow, solving the documentation bottleneck at scale.

The results were immediate:

  • 93% reduction in documentation time (from 10 to 15 minutes to under 1 minute)
  • 2-click process for generating billable clinical notes
  • 100% physician adoption, with no disruption to existing workflows
“VSee’s AI Doctor Notes integration has been a game-changer. With just two clicks, our physicians can eliminate documentation busywork and stay focused on patient care.”
Dr. Ramon Lizardo, CEO, Tele911

Full press release:
VSee AI Doctor Notes Reduces Documentation Time 93% for Tele911 – Business Wire

How Does VSee AI Doctor Notes Work?

VSee AI Doctor Notes is a real-time documentation tool that automatically captures and transcribes patient visits, then allows physicians to instantly generate custom-structured, billable notes.

It’s designed to support clinicians by reducing the burden of manual charting while keeping them fully in control.

VSee AI Notes features:

  • Transcribes visits for clinical notes generation and/or for patients to take home 
  • Instantly structures notes into the preferred clinical format (SOAP, DAP, BIRP, etc.) for quick sign-off
  • Generates relevant ICD and CPT codes for faster billing
  • Offers customizable templates to adapt to different visit types
  • Seamlessly integrates into existing workflows

Will AI Doctor Notes Disrupt Provider Workflows?

VSee AI Doctor Notes is a flexible, customizable tool that was designed in collaboration with actual charting physicians. We continue to refine the tool based on your feedback so it supports your provider workflows with the least amount of disruption.

Why VSee?

  • Adapts to your workflows — always be able to tweak it to your needs
  • Integrates with your EHR or flexibility to use standalone
  • Deploys fast — even in complex cases
  • Offers a whole suite of AI solutions to improve productivity and ROI 
  • Fast, responsive support with no red tape

Book a Live Demo to see how AI Doctor Notes can work in your clinical environment.

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