VSee Keeps Counselor Visits Going During Destructive California Fires

Forest fire crew battling the raging Southern California fires. (Gene Blevins/Polaris/ABC News)

For at least one counselor, VSee became instrumental in allowing her to stay in contact with clients during the recent destructive California Thomas fires. The Thomas fires which has displaced as many as 200,000 in LA and Ventura counties, claimed 1,063 structures and one fireman’s life is now considered to be the worst in record.  According to Dr. Cynthia Hale, a California-based psychotherapist and author, who herself had to evacuate several times, the VSee Clinic Waiting Room was helpful during this distressful time as it allowed her to have a platform that could support her clients’ online visits.

Citing VSee’s reliable connectivity and easy-to-use features, Dr. Hale writes in a Facebook post:

“Meeting with clients consistently during the long weeks of California Thomas Fire is challenging to say the least. With almost three weeks of repeated evacuations, air quality concerns, and traffic interruptions, we are all stressed to the max. One support that has helped my practice is to be able to meet online with my clients.  Being displaced, however, means that internet connections can be less than ideal. Setting up a secure way to meet online can add to the stress.

So I am relieved to use VSee Clinic, which is easy AND provides reliable HIPAA-secure connectivity. Used by NASA in space flights, it operates well even [in] low-bandwidth conditions. I upgraded from VSee Messenger (free) to VSee Clinic (monthly or annual fee). The professional waiting room has my own unique link that is one-click after setup.

 Great tech support when needed.  It’s very easy to set up with an app on a tablet, phone, or through the browser on a laptop. Added bonus is the automatic check box for Online Informed Consent. And I can easily share documents such as releases of information that clients sign and give back to me right then and there.

VSee Tech Support helped me get comfortable with the special features of VSee Clinic. They are patient and readily available by text chat, phone, or email.”

The VSee Clinic Waiting Room allows an easy way to integrate telehealth visits in a provider’s existing workflow and/or website. It also provides a simple patient and multi-provider login, walk-in mobile notifications, customized URL and other branding options, and a lot more.

The VSee team continues to be amazed by the commitment health providers exhibit in times of disasters and we feel honored to be of assistance by creating telehealth solutions that help clients cope with difficulties, improve their well-being and save lives.