OneClick Waiting Room for HIPAA Compliant Video Visits

  • Single
  • $199
    /provider/mo + setup fee
  • Custom URL
  • Provider dashboard with
    patient waiting queue
  • Mobile notification when
    patient enters waiting room
  • Group video, screen share,
    file send, & secure web chat
  • Optional branding
  • For single providers
  • Shared
  • $299
    /provider/mo + setup fee
  • Custom URL & intake form
  • Provider dashboard with
    shared waiting queue
  • Mobile notification when
    patient enters waiting room
  • Group video, screen share,
    file send, & secure web chat
  • Optional branding
  • For group practices
  • Concierge
  • $499
    /provider/mo + setup fee
  • Custom URL, intake form,
    scheduling, & payment
  • Provider dashboard with
    shared waiting queue
  • Mobile notification when
    patient enters waiting room
  • Group video, screen share,
    file send, & secure web chat
  • Optional branding
  • For concierge practices

1. HIPAA Business Associate Agreement (BAA) is available with all annual OneClick Waiting Room subscriptions.

2. $500 one-time setup & training fee per provider for all OneClick Waiting Room products

3. Enable medical device streaming and remote PTZ control features (see Telemedicine subscription below) for an additional fee of $200/provider/month


Enterprise Video Chat


  • Basic
  • Free
  • Unlimited group video
  • Instant messaging
  • File send
  • HIPAA Secure
  • No technical support
  • 1 screen share a day
  • For commercial &
    personal use
  • Plus
  • $9*
    /user/month
  • Unlimited group video
  • Instant messaging
  • File send
  • HIPAA Secure
  • 9am-9pm EST
    Technical support
  • Unlimited screen share
  • For creative team work
  • Pro
  • $49
    /user/month
  • Unlimited group video
  • Instant messaging
  • File send
  • HIPAA Secure
  • 9am-9pm EST
    Technical support
  • Unlimited screen share:
    you & all participants
  • For facing customers
  • Telemedicine
  • $299
    /kit/month
  • Multi camera support &
    Device streaming
  • Remote pan-tilt-zoom
    camera control
  • Instant messaging &
  • HIPAA compliant
  • 9am-9pm EST
    Technical support
  • Unlimited EMR
    screen share
  • For remote clinics

30-day free trial of Pro upon sign-up


VSee is now on the Mac App Store! In celebration of the App Store release, we are offering all Pro features free when downloaded from the App Store.

* Free Plus account for all students with a .edu email address

To get access to a free plus account, simply sign up for VSee with your .edu account today!

If your educational institute does not use a .edu email, please drop us an email at support@vsee.com and we'll do the necessary verifications.

For helpful tips on troubleshooting video / audio issues, please see VSee FAQs
For more information about how VSee keeps your communications secure, please see VSee Security.


To upgrade or cancel your subscription plan online:

  1. Windows version

    Click on "Help" and "Upgrade Subscription" on the top right corner of your address book. A new page will load that allows you to change the subscription plan.

    Upgrade Subscription from VSee Address Book Help Menu

    Mac Version

    Click on "VSee" and "Upgrade Subscription" on the top left menu. A new page will load that allows you to change the subscription plan.

    Upgrade Subscription from VSee Address Book Help Menu


  2. Select the subscription plan that you would like to change to, and click on "Change subscription". You will be prompted to make an annual payment or a monthly recurring payment, and you will be able to make the payment online with your credit card.

  3. Manage your subscription plan

  4. Once your payment has been processed, your account subscription will be automatically updated. No further action is required.
  5. To change your credit card information, first cancel your current VSee subscription (to the Free subscription) and then re-subscribe to Plus or Pro with your new credit card info. Your old credit card will be refunded the prorated charge. Please allow 24 hours to receive email notice of the changes.
Please contact sales if you would like to purchase for 5 or more accounts.



For advanced solutions such as: Please contact sales for pricing.

VSee return policy