In order for healthcare professionals to adequately provide for their patients, they need to not just include telecommunication services, but they need to invest and revolve around these services. With the COVID-19 pandemic still weighing heavily on everyone’s shoulders, and the possibility that a vaccination may never be possible, it…

Is telehealth increasing access or creating barriers to healthcare for seniors? How can we design accessible telehealth service for seniors and the elderly? What must we consider for telehealth to help our seniors age well and age in place? Dr. Casey Pierce from the University of Michigan School of Information…

Remote managers have it tough.  They have to get others to cooperate and be on board with their projects and to like them even though they may never meet these people face-to-face, and even though these people may not even be part of the same organization!  While a big part…