About VSee Team
We’re more than a telemedicine platform. We’re people who believe in the power of telemedicine to save money, save lives, and improve healthcare. Our mission is to make telehealth an everyday experience, and we’re committed to helping our partners succeed at this. VSee serves over 2000 clients including GE, Shell, Trinity, DaVita, McKesson, Optum and NASA Space Station.
In the Beginning…
VSee was founded in 2008 by two Stanford PhD students, Dr. Milton Chen and Dr. Erika Chuang. They wanted to change how we worked by making remote work simple. Dr. Chen did his PhD research on the psychology of video communications, and also coded the original VSee video application. Dr. Chen has the privilege to deploy VSee for former President Obama’s Inauguration, the Navy Seals, and notables such as former Secretary of State Hillary Clinton, former UN Secretary-general Ban Ki-moon, Angelina Jolie, and Linkin Park. Dr. Chen has also been on numerous humanitarian and medical missions trips, personally traveling to Iraq twice, Syria twice, as well as Africa, Southeast Asia, and Latin America on many occasions.
Today we are a global tribe of designers and engineers passionate about using our skills to make a difference in the healthcare space. Telemedicine shouldn’t be another EMR nightmare, and doctors don’t need more apps they won’t use. We’re here to create a telemedicine experience that’s as simple and accessible as shopping online. That’s what we’re all about.
VSee is funded by Salesforce.com, National Science Foundation, and In-Q-Tel
Our Adventures
We love traveling, and we love having opportunities to use our telemedicine platform for good. Check out some of our adventures below.
VSee Team in Iraq
Helping Filipino Orphans Fly
Gabon
VSee Team Bonding Moments
Having the priviledge to work from home doesn’t mean we don’t get to see each other. Every year, our team will go for several a week-long fun vacation at an exotic location.
Team Getaway in Malaysia
Team Getaway in Phuket
Team Getaway in Taiwan
Our People
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Milton -
Erika -
Torrey -
An -
Eric -
Becky -
Harry -
Frank -
Anne -
Steve -
Simon -
Ken -
Kevin -
Ruozhen -
Tom -
Linda -
Penny -
Anton -
Gem -
Jia Qiang -
Ken -
Jianrong -
Thomas -
Jason -
LiGeng -
Robin -
Roman -
Nhung -
Nina -
Peter -
Chau -
Suong -
Thang -
Jun -
Demi -
Anicia -
Kyle -
Cynthia -
Robert -
James Yong -
Yuen-lin -
Richard -
Alexy -
Samantha -
Sophia
Milton, PhD, CEO
Milton did his PhD at Stanford University on the human factors and design of video collaboration; Milton was also the co-author of XMPP video standard (XMPP is used by Google Talk and Facebook Chat). Milton has deployed VSee for Hillary Clinton, Angelina Jolie, Mandy Moore, the band Linkin Park and UN Secretary General Ban Ki-Moon. Milton has also worked in refugee camps from Syria to South East Asia to Africa.
"Telemedicine has not taken off because it is expensive and complex. Over the last few years, I have visited Iraq twice, and taken more than two dozen trips to Africa and Mideast, I have seen countless examples where telemedicine could make a huge impact on people's lives. Toward making telemedicine any everyday experience across the world, I am grateful to have a band of VSee brothers and sisters from whom I learn everyday; their energy and dedication fuels me to be more optimistic about the future every morning"
Current Location: San Francisco Bay Area, CA
Erika, PhD, VP of Product Management
Erika defines and drives the VSee product strategy. She is passionate about user interface and usability aspect of the VSee software. Prior to joining VSee, she held positions at Hewlett Packard, Disney Feature Animation, IBM, and the University of California. She has worked on audio and visual communications for over 10 years. Her work spanned from acoustic modeling for speech recognition to statistical modeling for facial expression analysis and animation. She received a Bachelor of Science degree and a Master of Science degree from Massachusetts Institute of Technology and a PhD in Electric Engineering from Stanford University.
"I have a sense of creation and ownership over my work at VSee that makes me want to make our products even better. Especially, when so many people care about what you do, it makes you want to do something about it."
Current Location: San Francisco Bay Area, CA
Torrey, CTO
Torrey is responsible for porting VSee to Mac OS X. Prior to joining VSee, Torrey developed real time processing systems for defense scientific research. He has been involved in Mac OS X software development since the original Mac OS X Public Beta. In this free time Torrey was active in open source development and led the effort to port X11 to Mac OS X as the founder of the XonX project and served as a committer on the X.Org and XFree86 projects. He received a Bachelors degree in Physics from UC Berkeley and a PhD in Physics from Caltech.
"At VSee I feel like my work is important to many people in the company, not just myself. As a user, VSee also makes a big difference in the way I work. Since I can't come into the office, being able to visually see my coworkers each day contributes in an intangible way to the feeling of group togetherness and the knowledge that there are others who share in my day-to-day trials and tribulations."
Current Location: San Francisco Bay Area, CA
An, VP of Engineering
An is head of the VSee web-based platforms including Cloud Clinic and Health Manager. Prior to joining VSee, An was the CTO of QIITO, an online travel sharing platform, which he co-developed along with its mobile API. An received a Bachelor of Computing in Computer Engineering from the National University of Singapore
Current Location: Singapore
Eric, CSO
Prior to joining VSee, Eric worked in the defense research field as a software engineer. He graduated from UC Davis with a Bachelor of Science degree and Master of Science degree in Electrical Engineering. His thesis was on improving the accuracy of virtual spatial sound. After college he raced motorcycles in his spare time before shifting his energy to working on sharing the stories of refugees from Darfur with the world.
"It's more satisfying to work on a product that makes more of an impact and that more people can really benefit from using. You can see the fruits of your labor when you see people connecting with others in a way that wasn't possible before."
Current Location: San Francisco Bay Area, CA
Becky, VP of Sales and Marketing
Becky is the main driver of VSee global telehealth projects and the creator of VSee’s simple and efficient telemedicine kit. As a Telehealth Director, she has deployed telemedicine on Shell Nigeria offshore oil platforms, set up a remote eye clinic in a Syrian refugee camp, deployed telesurgery at the Azadi hospital in Iraq, etc. Graduating summa cum laude from UC Berkeley in Molecular & Cell Biology, Becky has always been active in healthcare, coordinating health services and designing for health IT at UC San Francisco, Kaiser Permanente, and San Francisco General Hospital. Her goal is to bring telemedicine to rural areas in her motherland, Burma and in other developing countries. A former national aerobics champion, Becky also enjoys being part of a dance group.
"Technology should make life easier. It doesn't have to be scary. I believe in making high tech work for everybody, no matter their background."
Current Location: San Francisco Bay Area, CA
Harry, Director of Quality Assurance
Harry leads VSee's growing QA team and is responsible for testing, debugging, and assuring the quality of VSee software. Prior to joining VSee, Harry worked for various companies as an IT consultant. He graduated from CSU San Marcos with a Bachelor of Science degree in Computer Science.
"With VSee, it's possible to bring family, friends, co-workers, doctors and patients together without suffering from headaches of traveling."
Current Location: San Diego, CA
Frank, Director of Servers & Networks
While pursuing his M.Comp and B.Comp Hons from the National University of Singapore (NUS), Frank engaged actively in formal security research methods and served several research stints with the strategic infocomm technologies center of the Ministry of Defence, Singapore. Prior to joining VSee in 2015, Frank worked on adapting his research in symbolic execution and static analysis to perform automated android application classification for a San Francisco based mobile analytics startup. Frank have since pivoted from formal research to development operations at VSee, where he introduced the microservice architecture to VSee's core service APIs and also reviews the security posture of VSee's web applications.
Current Location: Singapore
Anne, Director of Marketing
Anne made her writing debut in 3rd grade with her children's book, Dandy's Adventures, which won her a Young Author's award. In college she dabbled a bit in engineering but realized her fate was with literature and ended up teaching English for 6 years. She is grateful to be a part of the VSee team and enjoys helping everyone share their vision and stories of how VSee is making a difference in their own lives and the lives of others. For her, the best thing about VSee is 'not having to worry that other people will smell my onion-flavored farts.'' Anne has a B.A. from UC Berkeley and an M.A. from Stanford University.
Current Location: Virginia
Steve, Director of Compliance and Security
Steve is responsible for maintaining and developing all aspects of the VSee video chat software, including the VSee server infrastructure. He is a main driver that keeps the engineering team focused and on target. Prior to joining VSee, Steve worked at NetApp, Electronics for Imaging and SGI. He has worked on various aspects of server software for more years than he is willing to admit. Steve has a B.S in Computer Science and a B.A in Political Science from Stanford.
"It's a great work environment and the telecommuting capabilities are awesome. There is no micromanaging, and you've got a lot of freedom and power to really make things happen."
Current Location: San Francisco Bay Area, CA
Simon, API Guru
Since his start at VSee in 2010 as a software engineer, working on the API back-end, Simon has worn many hats in the VSee team. Currently, he is leading the VSee support team to make sure all customers and API partners have their issues resolved as fast and efficiently as possible. Whether you need example code for API development, fixing your camera issues, or training on the use of VSee's Medical Carts, Simon is your go-to person. In his off-hours, Simon spends a lot of his time at the local Kendo club, or playing board games with friends.
"VSee allows me to work from home. This makes it possible for me to follow my girlfriend, who is currently doing a PhD. in Montreal, around the world."
Current Location: Montreal, Canada
Ken, Software Engineer
Ken is a big reason we now have VSee for iPad! Previously an iOS developer for gaming company Touch Dimensions, he likes to spend his spare time working on gaming projects and exploring development libraries. Ken is a Final Fantasy devotee and has several mathematics articles published in the book Secrets in Inequalities. He hopes someday to start his own company so he can create games that make people happy.
"VSee is like a united family. There is a lot of transparency so everyone has the opportunity to learn about all aspects of the company, and you can really see your work and effort directly help the company grow!"
Current Location: Singapore
Kevin, Software Engineer
Kevin is member of our growing Mac group. With his lively curiosity and ability to learn on the fly, Kevin has contributed his programming abilities in a wide range of contexts, from programming mainframes in FORTRAN to designing oil spill analysis software for the National Oceanic and Atmospheric Administration (NOAA). His hidden talents include writing for gaming magazines, judging for figurine painting expositions, handcrafts of all kinds (including knitting and cross-stitching), and playing, the fiddle, harp, and oboe. Kevin studied at the University of Washington in Seattle. His biggest challenge these days is learning to be a great dad to his growing toddler.
"We have an incredible group of designers and engineers, who are expert in their own field, and yet see each other as equals. I've really been inspired by how people here are enthusiastic about ideas and developing something new instead of just getting locked in by product specifications."
Current Location: Los Angeles, CA
Ruozhen, Software Engineer
Ruozhen works on the VSee client and also supports the server team to make a VSee product that 'just works'. He is a graduate of the elite Tsinghua University, and recently completed his MS in computer science from Columbia University. His concern for the educational divide in China and has led him to teach primary school children in remote villages of China. He was also a volunteer for the 2008 Olympics in Beijing. Ruozhen hopes to help make VSee as ubiquitous as Tencent QQ is in China.
"Finding a company like VSee that is small and passionate and has so much potential is very exciting. At this stage my contributions can really help shape VSee's future. It's an experience you are not likely to gain from established company!"
Current Location: San Francisco Bay Area, CA
Tom, Software Engineer
Tom is the hub of our Android team, utilizing his extensive experience in both Java and C++ to create a great VSee Android experience. He is also our neighborhood backend web developer working with Groovy and relational databases. Tom is based in Florida and has over 15 years of remote work experience and 25 years of programming experience in defense, telecommunications, publishing, and medical software. During the dotcom goldrush in the 90's, Tom co-founded the first locally owned Internet Service Provider (ISP) in Tucson, Arizona. He studied at the University of Arizona and has served in the U.S. Navy.
"Having VSee and being able to see my coworkers made a huge difference to getting to know them more quickly and intimately. Phone-conferences just can't do the job in the same way."
Current Location: Florida
Linda, Network Engineer
Linda works on aspects of VSee software that involve network communication and scalability. She graduated in 1997 from Stanford University with a B.S. and a M.S. in electrical engineering. Since graduation, she has held software engineering positions at Electronics for Imaging, Redwave Networks and Decru, a startup company purchased by NetApp. She has had experience working in the computer graphics, metropolitan area networking and storage security industries.
"I've worked for several start ups, and VSee is not like your regular startup. It's on a different trajectory, maybe because it's not just about making money. Working for VSee feels a little like being back in grad school. We still have a lot of academic discussions and still go to a lot of conferences, and the people are just fun to work with."
Current Location: San Francisco Bay Area, CA
Penny, Designer
Penny is the lead designer at VSee. Her day job is revamping the interface and user experience. She has been involved in various humanitarian projects, ranging from setting up live broadcasts for Iraqi refugee camps in Syria for World Refugee Day 2010, to enabling children in Gugulethu, a township in Cape Town, South Africa, to interact with students at the Berklee School of Music in Boston, Massachusetts. She aims to make technology accessible and usable to all people around the world in hopes that it will have a direct positive impact on their lives.
"VSee is a good environment to align your interests and life passion with your work; it's not just a regular job where you just try to make a living out of it. You're encouraged to to make use of opportunities that would otherwise go wasted anyways. For example, some people may be interested in meeting with high powered people from IBM or Intel, but I'm quite passionate about humanitarian things, so I deliberately choose to work on things with social impact, like taking opportunities to meet people from the United Nations."
Current Location: Singapore
Anton, Software Engineer - Web
Current Location: Belarus
Gem, Business Developer
Current Location:
Jia Qiang, Software Engineer
Current Location: Singapore
Ken, Software Engineer
Current Location: Singapore
Jianrong, Software Engineer
Jianrong is a member of the VSee server team doing DevOps. He graduated from National University of Singapore with the Bachelor of Computing in Information Systems (Honours). Jianrong is also an info-tech enthusiast who is particularly interested in the areas of software architecture. During his free time, Jianrong likes reading novels while enjoying the company of his golden retriever.
Current Location: Singapore
Thomas, Software Engineer
Current Location: Singapore
Jason, Software Engineer
Current Location: Singapore
LiGeng, Software Engineer - Web
Current Location: China
Robin, Quality Assurance Engineer
Current Location: Vietnam
Roman, Director of Customer Success
Current Location: Manila, Philippines
Nhung, Quality Assurance Engineer
"When I’m under the weather, the last thing I wish to do is to leave my nest. I’m so happy that working with VSee, I can help people to stay at their homes and be taken care of by their doctors at the same time. Get VSee, get rest, get well."
Current Location: Vietnam
Nina, Director of Business Development
Current Location: Philippines
Peter, Designer
Current Location: Malaysia
Chau, Software Engineer - Web
"We love VSee"
Current Location: Vietnam
Suong, Quality Assurance Engineer
Current Location: Vietnam
Thang, Quality Assurance Engineer
Current Location: Vietnam
Jun, Digital Marketing Specialist
Jun works with the team to increase the awareness of telemedicine to make healthcare truly accessible to everyone. Her previous experience includes working as business analyst in a stock trading firm and performance marketing in a growing startup company. She finds her sense of achievement in doing online marketing. Her dream is to be one of the best online marketers in the world. During her free time, she likes to read stuff that help her grow and gain knowledge. She is also a coffee and guitar fanatics. She received her Bachelor of Electrical Engineering from Nanyang Technological University Singapore.
"One can only become better self through grit"
Current Location: Singapore
Demi, Customer Success Engineer
Demi, a Bachelor of Science in Information Technology graduate and now part of VSee’s support team. Prior to working with VSee, I was a technical support in Microsoft Skype and was promoted to a Work Force position, wherein I learned a lot about the business needs. During my free time, I spend a lot of time bonding with my family and hanging out with friends.
"VSee allows me to work and be with my family at the same time. VSee it self is making an impact in humanity as it makes people live stress-free and more comfortable as they can have their consultation at home. Being a part of VSee makes me joyful as I believe VSee helps people in need. Praying that telemedicine will spread in the Philippines soon."
Current Location: Metro Manila, Philippines
Anicia, Business Developer
Anicia had 10 years of corporate work experience prior to joining VSee. She loves working for VSee because of the learning, flexibility and mobility. Apart from being a business developer, Anicia is an early riser and homemaker.
"Soli Deo Gloria"
Current Location: Philippines
Kyle, Software Engineer
Current Location:
Cynthia, Finance
Current Location: San Francisco Bay Area, CA
Robert, Finance
Current Location: San Francisco Bay Area, CA
James Yong, Network Engineer
James is one of our Network and Server Engineers. He first came to VSee as an intern from National Singapore University and following graduation, decided to stay on for the opportunity to continue working with the awesome VSee development team on an exciting product. Prior to VSee, James interned at a local Singaporean startup that created robot applications and did contract work for various companies including Microsoft. His projects included streaming telepresence audio/video to a remote endpoint and working on the network infrastructure for a real-time strategy iPad game.
Current Location: San Francisco Bay Area, CA
Yuen-lin, Honorary Software Engineer
Yuen-Lin was one of the founding members of VSee. Prior to joining VSee, Yuen-Lin worked at VMware, where he coauthored the VMFS-3 file system used in the vSphere hypervisor. Yuen-Lin is now studying Buddhist classics full-time at Dharma Realm Buddhist University. Yuen-Lin received a Bachelor of Science in Computer Science from Carnegie Mellon.
"VSee may be a very valuable business one day, but for me, its soul - and what makes it special - is the human impact: the time parents can spend home with their kids rather than getting stressed on the freeway, the ability for teams or any group to get things done and feel personally connected regardless of distance, the paralyzed Primerica insurance agent who now reaches customers near and far using VSee, the dad on a business trip whose kids got in a serious accident but managed to see them over VSee in the hospital, or the scrappy start up now working across 6 cities and counting, that continues to hold the faith."
Current Location: San Francisco Bay Area, CA
Richard, Software Engineer - Web
Current Location: Taiwan
Alexy, Software Engineer - Web
Current Location: Belarus
Samantha, Customer Success Engineer
Samantha helps our customers have the best VSee experience possible. Currently a student at City College of San Francisco, Samantha is a math wiz studying economics. She is also active member of the Burmese club where she is always on the hospitality team for events and festivals. Samantha regularly plays badminton and hopes to run her own business one day.
Current Location: San Francisco Bay Area, CA
Sophia, Marketing Specialist
"A world where everyone has access to basic medical care is a dream coming true. I have been pondering about how to make the world a better place since the age of 12 when I made a walking stick for an old lady and saw the beaming smile on her face. During my undergraduate course of Industrial and System engineering, I have studied the social economic systems and realized healthcare problems can only be solved if there is a revolutionary system change because of the scarcity of medical resources, especially in the aging society. It enlightened me that telemedicine might be the secret scroll that brings the spell of change, after stepping into the research world of Human Computer Interaction and understand the cutting edge technologies with the potential applications. I am happy working everyday to bring the dream into reality."
Current Location: Singapore
Our Advisory Board
James Davis, PhD, Technical Advisor
James is an Associate Professor in the Department of Computer Science at the University of California, Santa Cruz. His research expertise is in novel sensor systems for both scientific measurement and user interface design. His award winning research has resulted in over 80 invited talks, patents, and peer-reviewed publications.
Pat Hanrahan, PhD, Technical Advisor
Pat is the Canon USA Professor in the Department of Computer Science at Stanford University. He received two Technical Academy Awards for his revolutionary work in the field of computer special effects. A pioneer of computer-mediated visualization, Pat was a founding employee of Pixar.
Terry Winograd, PhD, Technical Advisor
Terry is a Professor in the Department of Computer Science at Stanford University. Terry is world-renowned for designing effective computer-mediated interaction. He was the PhD advisor to Larry Page, whose project became Google.
David Kelley, Technical Advisor
David is the founder of IDEO and a professor (and lead creator) of Stanford University's School of Design (d.School). An Edison Achievement Award recipient, David has helped revolutionize ideas of creativity and design, pioneering the first Apple mouse, the first Palm Treo, and Steelcase's Leap chair.
Dharmendra Ghai, Regional Business Strategist for GCC
Dharmendra Ghai (FHIMSS CHCIO) is Authority in Healthcare Informatics and Innovation. He guides and acts as VSee Regional Business Strategist for GCC and brings Leadership for partners ecosystem. More on www.dharmendraghai.com.
