This year’s ATA Fall Forum in Palm Desert, CA was a huge show of strength for telemedicine. All the big names were there, from Global Med to AMD Telemedicine to MedWeb to VSee, even non-HIPAA compliant Zoom was there. The theme was “Managing Chronic Conditions via Telemedicine,” and the VSee team was proud to participate and see our old and new customers.
Notably absent from the exhibition floor was Vidyo, the nemesis of VSee.
Almost all VSee customers are former Vidyo or webRTC (OpenTok, AddLive) users who were dissatisfied with the video quality or customer service of these video providers. Given the explosive growth of telemedicine, is Vidyo giving up the telemedicine space and leaving the field to VSee and Zoom? Exhibiting at ATA’s telemedicine tradeshows show commitment to serving that market segment. It shows a company’s intent to support and focus on telemedicine users. Can you trust a company who doesn’t even bother to show up?
Perhaps this absence signals a shift in Vidyo’s strategy? Maybe they’re spreading themselves too thin with their new injection of venture funding. Perhaps they’ve realised their solution is less competitive, so they’re moving away from the healthcare industry. We would not be surprised if they give up on telemedicine to focus exclusively on video games.