The Blog

VSee Waiting Room Update Version 4.2.2 – Various fixes and new enhancements

VSee api update release

Good news for our VSee Waiting Room users! We just released an updated  waiting room, version  4.2.2.

What’s new:
– Add action log for user status change
– Add cross to close the launch modal and trigger the event
– Add filter fields for Insights tab for event log
– Support to modify talkToProviderTemplate in account settings

Some enhancements:
– Front end events are sent multiple times
– Fixed IE Edge appears as Chrome 46
– Fixed Provider appears as Unavailable when stays on Past Visits page
– Fixed unable to enter waiting room via Room Code

Please email support@vsee.com if you have any other questions, concerns or suggestions.

NASA Moon Walk Simulation Program Depends on VSee

Earth with cloud cover and moon

VSee is not only NASA’s only official video platform for astronauts aboard the International Space Station.  It’s also a key tool for the Simulation Exploration Experience (SEE), a university-level modeling and simulation experience of a lunar mission that is spearheaded by NASA.

They just finished up an exciting sixth SEE, which had teams from Brazil, Canada, US, UK, Germany, France and Italy all participating. They tell us that SEE is “heavily, dependent on VSee, of course…VSee proves to be extraordinarily useful, and we appreciate its security. The teams like it.”

Our contact wrote us in mid-March:

Several will be participating at the virtual Engineering Center at the University of Liverpool including, not only  the Liverpool team, but students and faculty from both  FACENS in Brazil and Brunel outside London. The other teams, and our NASA team, are participating remotely.

All the tag-up and testing as well as communication between teams  relies on VSee for the audio-visual support.  Teams recognize one another when they do meet, even when it has been somewhat unexpected. It proved so today when the students from Brazil arrived in Liverpool…

This year was also special in that, for the first time, two former “alumni” were etching distributed simulation and sat as Faculty Advisors of new SEE teams — one from UAH now teaching at Mid-Western State University in Texas and the other from MIT teaching at Stevens.

Thank you  for all your support, you have made a huge contribution– enabling teams to, often, play well over their heads.

The NASA team also got to reprise the SEE 2016 simulated lunar mission in their Simulation for Space Exploration Symposia,  as part of the SCS SpringSim Multiconference,  which took place April 2-5 in Pasadena.

VSee is proud to play an important role in bringing together the future minds of lunar and space exploration!

VSee Update Version 3.2.3 – Various fixes

VSee api update release

We are pleased to announce that VSee has released an update for Windows, Mac and Android April 27, 2016. iOS will soon follow. This update will install automatically to the following versions:

  • Windows (3.2.3)
  • Mac (3.2.3)
  • iPad (3.4.3)
  • iPhone (2.0.3)
  • Android (1.6.3):

List of changes:

All Platforms

  1. Updated cryptography library to latest version.
  2. Fixed some cases where VSee is unable to reconnect to a server.
  3. Fixed the bandwidth test for some networks.

Android (1.6.3)

  1. Fixed warning for “lost connection to server” before login.

Windows (3.2.3):

  1. Improved PTZ control for Logitech PTZ Pro on Windows.
  2. Added option to disable PTZ controls on the remote end.
  3. Fixed the app share issue on Chrome for Windows 10.

Please contact VSee support team if you have any concerns, questions or suggestions.

New Survey: Telemedicine Goes Mainstream [Infographic]

A recent survey shows that video telemedicine is not only becoming more mainstream, it’s also easier than ever for patients and providers to connect online. Some people think telemedicine is a radical new technology, the “wave of the future.” But these results suggest that we’ve already passed the tipping point.  

VSee surveyed mental and behavioral health providers over several weeks in February and March. Altogether, more than 250 people responded. We’ve summarized the most surprising results of our survey in the infographic below.  Check it out:

Video makes remote healthcare painless and convenient. As you can see, more and more providers are growing increasingly comfortable with video telemedicine. If you haven’t yet tried VSee, what are you waiting for? Download VSee for free. Or contact our telehealth experts and request a live demonstration.

Join VSee, Lenovo, Intel at ATA 2016 for the latest in virtual visit technology

ATA 2016 banner

Join VSee at the ATA 2016 Conference and Trade Show, booth #2021.

Stop by our big booth to win prizes, see demos, and hear guest speakers from Intel, Lenovo Health, Fruit Street (telehealth wellness platform), and specialist physicians Dr. Ravi Kamepelli (infectious diseases), Professor Quan Vu (pediatric surgery), and more!

Get your ATA 2016 VIP Pass free. Register today with this code EXHVIP2016 for your $75-valued ATA Exhibit Hall pass.Continue Reading…