Why is Kaiser investing in Vidyo?

Kaiser invests in Vidyo

Vidyo, a fast growing video conference startup, recently raised another $15M – this time with $10M from healthcare investor Kaiser Permanente Ventures, according to MobiHealthNews.

In the startup world, “unicorns” or high valuation startups tend to raise mega rounds as they approach IPO. Is Vidyo now a digital health unicorn? With $163M now Continue Reading…

NYDLA podcast: VSee CEO Talks Telemedicine Predictions, Barriers

VSee CEO, Milton Chen
VSee CEO Milton Chen talks all about telemedicine, where it’s at and where it’s going in this NYDLA Coffee in the Clouds podcast. Check it out!

Continue Reading…

VSee Update 1125 – Faster Login

VSee api update releaseThis new VSee release brings you faster login and various bug fixes. Please check if your VSee is updated to the latest version:

  • Windows Version: (22227)
  • Mac Version: 3.1 .1(22227)
  • iPad 3.3.1 (22257) – submitted
  • iPhone: 1.9.1 (22257) – submitted
  • Android: 1.5.1 (22227)

Android, iPad, iPhone, Mac and Windows:

  1. Faster login time
  2. Fixed UI related crashes for large group call.

Continue Reading…

Qualcomm Shows VSee Partner Icuro at mHealth

Check out our highlights from this year’s mHealth conference!

qualcomm mHealth

icuro vsee app

Icuro’s patient management app showcased by Qualcomm.  Clicking “Call” launches a VSee video call.

VSee Realsense webcam

VSee integration with pulse and emotion sensing Intel RealSense webcam.

iHealth VSee

VSee & iHealth team

vsee mHealth 2015

Kind of awe-inspiring to have your logo emblazoned on a banner the size of a parking lot

VSee & Health2Sync Diabetes App: Simplifying Diabetes Management

Ed Deng has a 70 percent chance of getting diabetes. That’s because diabetes runs in his family – both his parents and all four of his grandparents have diabetes. In fact, three of his grandparents have already passed away from diabetes-related complications: kidney failure, heart failure, etc.

That’s why Ed and his co-founders, Ken Lai and Erin Chung, created Health2Sync — to give diabetics and their families

Continue Reading…

Is Epic Bottlenecking EMR Interoperability?

emr interoperability cartoonIn January 2009, President Obama predicted “within five years, all of America’s medical records will be computerized. This will cut waste, eliminate red tape, and reduce the need to repeat extensive medical tests.”

Six years later, medical records aren’t much better than they were.

Continue Reading…

VSee & CEP America Use Telemedicine to Help Iraq Kurdistan Refugees

VSee is humbled to be a part of an effort with CEP America to bring medical expertise to Iraq Kurdistan using telemedicine. It’s especially relevant as Continue Reading…

VSee Speaking at mHealth 2015 with Dell, Intel, Microsoft

VSee is exhibiting at this year’s mHealth Summit in Washington, DC.  We will be in booth #1210 November 9-11 at the Gaylord National Resort and Convention Center. We’ve also teamed up with with DaVincian Healthcare mobile health solutions.Continue Reading…

Medwand Uses VSee to Win Health 2.0 Launch! Award

MedWand Virtual VisitAmong the many ingenious healthcare technologies debuted at this year’s 2015 Health 2.0 fall conference in Silicon Valley, VSee partner MedWand stood out to win the Health 2.0 Launch! Award. The Launch! Award has previously been won by innovative health startups such as Castlight Health and PracticeFusion.Continue Reading…

VSee at Gitex Technology Week in Dubai

Two more days to catch a VSee demo at the 35th Gitex Technology Week in Dubai. We are working with the UAE telecom giant Etisalat and mobile health solutions visionary DaVincian Healthcare. Here we are showing on the Etisalat floor exhibition for Connected Wellness – by far the nicest exhibit at this conference 🙂

Etisalat VSee iOS

Etisalat VP demonstrating VSee on mobile devices.

VSee Etisalat vaccine drone

VSee inside the Etisalat medical drone – about 250 of these drones are deployed for vaccine transportation (to maintain the vaccine cold chain).

The next 3 shots show VSee on the Etisalat exhibition floor from panned view to zoomed-in view. It’s worth coming just to see the dancing ceiling lights 🙂
VSee Etisalat at Gitex 2015 Etisalat Connected Health Gitex 2015

VSee telemedicine cart Gitex 2015


VSee New Release 1014 – Stethoscope Audio Mode

Update 10/26/2015: This release has been rolled back until further notice

VSee api update releaseCheck out the new stethoscope audio mode and improved app sharing in this new VSee release. Please make sure your VSee is updated to the latest versions:

  • Windows Version: (21905)
  • Mac Version: 3.1 (21901)
  • iPad: tba
  • iPhone: tba
  • Android: tba

Android, iPad, iPhone, Mac and Windows:

  1. Improved video quality auto-adjustment for low bandwidth networks.
  2. Reduced volume for sound alerts coming in during a call.
  3. Added option to disable the poor network warning.


  1. Added stethoscope audio mode for improved stethoscope sound.
  2. Added move function for desktop sharing
  3. Redesigned the start up guide.
  4. Redesigned AV setup window.
  5. Redesigned statistics window.
  6. Improved PTZ controls.
  7. Improved window tiling.
  8. Fixed chat message not showing up after received chat notification.
  9. Fixed crashes on leaving a group call.
  10. Fixed crashes when receiving app share from a Mac.
  11. Fixed failing to connect to camera.
  12. Fixed address book’s visibility with high contrast themes.


  1. Added stethoscope audio mode.
  2. Added option to pin video window on top of other applications.
  3. Added support for adding new participant into group chat.
  4. Improvement on window tiling.
  5. Fixed video being zoomed in/out.
  6. Fixed new plugged in camera device not showing up.
  7. Fixed chat message being sent on new opening chat tab or when clicking on chat window.
  8. Fixed crashes on leaving a group call.
  9. Fixed crashes on recording for OS X 10.7.

iPad and iPhone:

  1. Added support for portrait video.
  2. Added support for hyperlink on chat.
  3. Redesigned AV settings and app share toolbar.
  4. Improved in-app sign up UI.
  5. Fixed crashes for viewing history.
  6. Fixed crashes for viewing chat.
  7. Fixed freezing video on device rotation.
  8. Fixed video being zoomed in/out.
  9. Fixed bug where chat input field is covered by predictive keyboard.


  1. Added in-app sign up.
  2. Added full support for x86 devices – tablets with atom processor.
  3. Added automatic switch to appshare view when receiving appshare.
  4. Added support for hyperlinks in chat.
  5. Fixed speakerphone output after an incoming call.
  6. Fixed empty contact list on re-login.
  7. Fixed synced chat messages between devices.
  8. Fixed hangup issue when remote removes an aux-cam.

– – – – – – – – – – – –

To see if you are on the latest version of VSee:

Windows  – Click the Help icon in the address book –>select “About VSee…” and see if it is the newest version. VSee will download the newest client for you (which will show as a checkmark in task tray icon). Simply restart the program to use the updated VSee.

Mac  – Click “VSee” top menu and choose “check for updates.”

Please contact VSee support team if you have any problems, questions, or suggestions!

Can Doctor House Calls Reduce US Health Costs?

A health editorial in today’s New York Times asks why don’t more doctors do house calls. Sandeep Jauhar, a cardiologist, writes:

Traveling to patients’ homes is inefficient and almost never profitable for doctors or hospitals. But I believe that if we revived the house call, the overall savings to the health care system, not to mention the impact on patient care, would be enormous.

Dr. Jauhar is absolutely correct. In today’s system, we force patients to wait for an appointment (sometimes for weeks and even months), and then drive to the doctor’s office (sometimes hours away). This is wasteful and inefficient. He goes on to point out that with doctor house calls, doctors would have better visibility in their patients’ home life, and we would be better able to reduce hospital readmissions and save millions of dollars.

So what about video telemedicine?

It’s very curious that this opinion piece doesn’t mention that many providers already offer house calls — virtually. Video telemedicine is simple and convenient. It can save both the patient and the doctor the hassle of driving to and from the office. It can also save patients hours in lost productivity.

Dr. Jauhar should be applauded for making house calls. But he shouldn’t have to physically transport himself and all his fancy equipment from home to home.

In fact, he doesn’t have to. The consumer health market is starting to explode with inexpensive digital health devices. VSee has actually designed a Home Health Kit for use with the iPhone. It has all the devices necessary for a doctor to get a patients’ vital signs.


The kit includes:

  • a digital stethoscope
  • a pulse oximeter
  • a blood pressure cuff
  • a “rhythm strip” (finger EKG for detecting arhythmia)
  • an otoscope (that attaches to a cell phone camera) and
  • a dermatoscope (cell phone attachment)

With simple, compact tools like these, patients and home care assistants can easily send health data to a doctor from the comfort of the home. What’s not to like?

So we agree — house calls are great! And they’re even better when doctors use the technology we make available

VSee Exhibition Schedule for 2015

Updated 10/29/2015

Did you miss our live telemedicine session with a Syrian refugee in Iraq at this year’s Health 2.0 Conference?

iraq telemedicine

You can still get a VSee demo up close and personal at the following 2015 conferences:

1. Plastic Surgery The Meeting, October 17-19, 2015 • Boston

booth #1261

Venue: Boston Convention and Exhibition Center (BCEC)
415 Summer Street
Boston, MA 02210

Floor map: VSee booth #1261

More info

2. ACG 2015 Annual Scientific Meeting, October 18-20, 2015 • Hawaii

booth #813

Venue: Hawaii Convention Center
Honolulu, Hawaii

Floor map: VSee booth #813

Registration and more info

3. ATA China Telemedicine Summit, October 30 – November 1, 2015 • Beijing

Venue: Beijing Capital Hotel

VSee CEO Milton Chen speaking Saturday, Oct. 31, 2 p.m. on Mobile Health Trends and Pitfalls

ATA China Conference info

4. mHealth Summit, November 8-11, 2015 • Washington, DC

booth #2010

Venue: The Gaylord National Resort and Convention Center
Washington, DC

Floor map: VSee booth #2010

More info

5. Urgent Care Centers Congress, Dec. 3-4, 2015 • Las Vegas

VSee CEO Milton Chen speaking Fri., Dec. 4, 10:30 a.m. on Do’s and Don’ts of Telemedicine



6. Telecom Council Deep Dive: Health/mHealth/eHealth, Dec. 8, 2015 • Santa Clara

Milton speaking + Solution Spotlight table

More info

VSee + PTZOptics Remote PTZ Camera Control for Telemedicine

VSee and PTZOptics have partnered together to provide remote Pan, Tilt, Zoom (PTZ) camera control for PTZOptics USB cameras. This new UVC compatibility integration allows VSee video conferencing software to control the PTZOptics camera operation using the same USB connection you use for video. This is the simplest way to deploy high quality telemedicine systems for doctors and clinicians – with far end camera control built directly into the simple VSee interface.

Both USB 3.0 models from PTZOptics (12X-USB and 20X-USB) are now officially compatible with VSee’s HIPAA compliant video conference platform. So now you can easily build your own low-cost telestroke or telemedicine cart. With VSee’s remote PTZ camera control functionality and a PTZOptics USB camera on a cart, nurses and clinicians can roll the telemedicine video conferencing equipment up to any patient that needs a evaluation from an off site specialty doctor. Because the PTZ camera controller is built directly in the VSee interface, it gives the off site doctor more control over the evaluation experience, especially in cases where the patient cannot be moved.

This is also ideal for simulation labs where an educational instructor can perform a “Virtual Tour” of the room without the need for expensive camera control systems or additional control cabling such as RS-232 or RS-485.

PTZoptics remote ptz camera control

The ability to see more detail via panning and zooming is crucial in telemedicine as doctors continue to push the boundaries of healthcare.  The engineering work done by PTZOptics and VSee make telemedicine easier and more affordable to deploy. Indeed, UVC camera control is ideal for the telemedicine and telehealth market for it’s simplicity, ease of use and affordability. PTZOptics now has UVC support built into every USB model, and you will see UVC control being used by more and more video conferencing software providers in the future.

VSee is the Telemedicine and Telehealth industry’s most talked about new service. It makes telemedicine services available to millions of patients and organizations around the world including Walgreens, Shell, MDLIVE, International SOS, and  DaVita. It is also the only telemedicine video platform being used by NASA on the International Space Station!

Apollo Hospitals Establishes Telemedicine in the Himalayas

himachal pradesh

Thirteen thousand feet above sea level in the Himalayan Mountains, Apollo Hospitals has set up one of the highest telemedicine stations in the world! This government-assisted project, known as the Himachal Pradesh Telehealth Services Project, aims to make quality healthcare more accessible to the people of this remote region of northern India.Continue Reading…

Together At Last: Point-of-Care Testing & Video Doctor Visits!

POC KitGet lab results anywhere, anytime with VSee Point-of-Care (POC) Kits. Why should patients have to wait for weeks to talk to a doctor about lab results? The VSee POC Kit lets patients get lab results immediately during a video consultation.

Our POC Kits include test strips and FDA-approved diagnostic devices for blood glucose testing, blood gas and electrolyte analysis, blood counts, drug and alcohol screening, cholesterol screening, and more!

VSee POC Kits make healthcare more effective and more accessible by conveniently putting together Point-of-Care Testing with video visits from the home, office, or on the road.

Ask us about our VSee POCT Kits today!

Get Practical Telemedicine Tips at UCAOA Fall Conference 2015

Urgent Care Conference  2015

Join VSee at this year’s Urgent Care Fall Conference (UCAOA 2015) in booth #204.

VSee CEO, Milton Chen, will be speaking about telemedicine design and practical considerations during the panel “Telemedicine for the Urgent Care Operator”, 10-11 a.m CT., Saturday, Sept. 26.

VSee telemedicine platform is used by Walgreens, International SOS, MDLIVE, and NASA astronauts aboard the International Space Station.

We offer a range of products and services for the urgent care workflow:

  • web-based waiting rooms for multiple providers
  • telemedicine kiosk carts with medical devices
  • custom-build telehealth portal with intake forms, triage, emr, scheduling, ePay, ePrescribe, Fitbit integration, and more

We’ll also be featuring our latest telemedicine kits, including our ultra light iOS Home Care Kit. It allows patients and home visit nurses to live-stream otoscope images, EKGs, and stethoscope with their iPhones.

We can’t wait to see you in New Orleans – VSee exhibit booth #204!

Sheraton New Orleans Hotel
500 Canal Street
New Orleans, Louisiana 70130

Date: 9/24/2015 – 9/26/2015

Floor Plan: http://www.eventscribe.com/2015/ucaoa-fall/exhibitors/index.asp?exhibitormode=1&AccountKey=1628ry97649526ke

Brochure and Schedule: http://www.eventscribe.com/2015/ucaoa-fall/assets/pdf/UCAOA_FallConfBroch-WEB_FINAL.pdf

How to Offer Occupational Health Benefits Without Breaking Your Budget

Having an on-site medical clinic is a growing trend among large organizations, according to Fast Company.  On-site clinics can not only lower employer health care costs, they’re also more convenient and accessible for workers than traditional doctor visits. With a focus on preventative care and fast turn around, it’s an great employee benefit to offer while also cutting down work productivity drains. It’s a win-win for both parties.

Telemedicine vs. On-Site Clinics

What the the Fast Company article hasn’t considered is the growing use of telemedicine services such as MDLIVE, Teladoc, and Doctor on Demand. With telemedicine, employees can easily reach providers by video, without companies having to build big expensive clinics.

Moreover, as the article acknowledges, a big consideration of on-site clinics is privacy. Companies that build clinics on site need to position them far away from Human Resources and provide spacious waiting rooms. Even those measures may not be enough. And of course, building a large clinic in your office building is not exactly cheap. By using telemedicine, employees can see a doctor over encrypted video anywhere there is an Internet connection, making it easier to maintain patient privacy and remain HIPAA-compliant.

Mayo Clinic, UMMC, and Walgreens Using Telemedicine

mayo clinic telemedicine kiosk

Many companies are already offering different telemedicine solutions. For example, at the Mayo Clinic’s campus in Austin, TX, employees can get a health check-up just by stepping into a private kiosk. Inside the kiosk employees can check their vital signs, contact a nurse practitioner via video and send visuals from imaging devices such as a dermatoscope and iris scope.

The University of Mississippi Medical Center (UMMC) also uses telehealth to provides convenient urgent care services to corporations and colleges. Users can reach a doctor from the comfort of their desk or home by “walking in” to a VSee virtual waiting room – no appointment necessary. You can read more about the case study here.

Retail pharmacy behemoth, Walgreens has also been offering telehealth services in partnership with MDLIVE through their Walgreens mobile app. They recently expanded their telemedicine offerings to an additional 3 states, as well as making service available on desktop and tablet devices.

Having a physical clinic at the worksite might make sense for big companies with lots of employees. But most businesses don’t have the money, space, or know-how to offer such a luxury to their staff. For most of us, the answer to occupational health is simple – user-friendly telemedicine.

photo courtesy: kaaltv.com

VSee, Dell, & UMMC Telehealth Bring Neurologists To High School Football Games

school telehealth

Christy Lewis Photography in Marion

Telehealth is rapidly proving its worth as way of broadening access to healthcare. Now, an innovative coalition of medical providers, technology companies and the National Federation of State High School Associations (NFHS) is using telemedicine to test a new way of caring for Mississippi football players who experience concussive injuries: providing telehealth concussion evaluations right on the game field.

Telehealth concussion evaluations to help high school football players

University of Mississippi Medical Center (UMMC) will lead the study, using technology from Dell and VSee to determine the usefulness of providing on-the-spot concussion evaluations for high school football players who are injured on the playing field. The study looks at the use of video conferencing to provide concussion evaluation by physicians for football players at 10 to 20 high schools in Mississippi during the 2015 football season. These sites will cover urban, suburban and rural locations to ensure a diverse sample during the pilot project. The pilot will begin on August 21, 2015, and the technology will be available to the selected schools through the duration of their seasons.

In partnership with VSee, Dell will offer a low cost, HIPAA-compliant, video telemedicine platform with VSee software, which can connect remote physicians with patients anywhere in the world via the Internet. In this study, the system will connect a remote physician with an athlete on the field for the concussion consult. Dell will provide Windows tablets with built-in high-definition cameras, to facilitate the video consult.

At the end of the football season, UMMC’s Center for Telehealth will provide metrics to the NFHS to show how often the system was used and to measure the effectiveness of on-field telehealth concussion evaluations by a physician. The NFHS is interested in scaling and replicating this program broadly, so a thorough evaluation of the program will help the group determine if this technology can improve the way coaches and other athletic officials respond to concussive injuries. Results from the study are expected to be available during the first half of 2016.

Head injury is common among high school football players

Renee Fernandes/NATA Aaron Ellis, MEd, ATC, LAT, the athletic trainer at Kimball High School in Dallas, TX helps kids on the field and on the sidelines during the football team's opening game.

Renee Fernandes/NATA
Aaron Ellis, MEd, ATC, LAT, the athletic trainer at Kimball High School in Dallas, TX helps kids on the field and on the sidelines during the football team’s opening game.

The NFHS study will address a serious issue in high school football. According to the American Association of Neurological Surgeons, “more than 300,000 sports-related concussions occur annually in the U.S., and the likelihood of suffering a concussion while playing a contact sport is estimated to be as high as 19 percent per year of play. More than 62,000 concussions are sustained each year in high school contact sports, and among college football players, 34 percent have had one concussion, and 20 percent have endured multiple concussions.”

A rare but often fatal condition, second impact syndrome, can occur when an athlete suffers a second concussion before fully healing from a previous concussion. This is why immediate evaluation is so important. If a concussion diagnosis is missed, and the athlete continues to play, a second concussion could prove catastrophic.

If the study shows better outcomes for injured student athletes who receive immediate evaluation, the technology may see widespread use in other sports venues. Many schools currently rely on local volunteer physicians for on-the-field care, which is a less-than-ideal situation because volunteers may not always be available when needed, or they might lack the needed expertise in concussion evaluation. This is especially true in small towns with limited medical resources.

For volunteer physicians who are willing to be at the game but don’t have expertise in sports-related injuries, the ability to consult, on the spot, with a knowledgeable colleague, would no doubt be welcome. And for coaches who have no physician on the field, a virtual consult via telehealth technology could lead to better decisions about when to let a student play and when to keep the athlete off the field. And while concussions are the number one concern, telehealth consults could be used to evaluate a wide variety of other common injuries, including heat stroke, which has also claimed the lives of young athletes.

Original post on Dell Blog here, by Fadesola Adetosoye – Telehealth & Telemedicine Practice Lead, Dell Healthcare & Life Sciences


MDLIVE Joins Other Telemedicine Players in 50M Round of Funding

MDLIVE, the telehealth platform used by Walgreens and Cigna, has raised $50 million in a recent round of funding, bringing it to a total of $74 million. The MDLIVE investment came from private equity firm Bedford Funding which also funds Voalte. Last fall MDLIVE broadened its reach by acquiring Breakthrough Behavioral, a leading provider of online mental health services, which had already raised $5.9 million on its own. Breakthrough has been offering it services since 2009 and serves 12 states.

This follows a wave of telehealth funding, including an $80 million Series C by Boston-based American Well in December 2014, a $50 million by Dallas-based Teladoc in September 2014,  a $50 million in Series B funding by the Dr.-Phil-supported Doctor on Demand in June 2015, and $1.7 million by 1DocWay for telepsychiatry networks in July 2015.

In fact, digital health funding is having another exciting year.  Last year, investors blew an unprecedented $4 billion on digital health, up $2.2 billion from 2013 and are projected to spend $6.5 billion by 2017.

Experts say that doctor consultations over video will continue to increase by 20 percent per year, eventually surpassing 150 million in 2020. In light of this, all eyes are glued on Teladoc which announced its decision to go public earlier this year.

VSee provides HIPAA-secure video chat for MDLIVE, as well as its mobile app, and we’re super excited to be along for the ride.


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