Chat to Video in Sales

Lets say Susie is a sales rep and she’s meeting a customer in her office.  The customer asks a question that Susie doesn’t know the answer to, and she doesn’t know who to ask. Phone or video are not good choices here because Susie doesn’t know who to call.  A…

Microsoft Shutting Down Vine

By Rich Griffin Reprinted from VSee Forum Microsoft announced yesterday that they are shutting down Vine. Vine, as you may remember, is the service that allowed alerts and communication during times of crisis when other methods may be compromised or non-existant. I’m not going to comment on Microsoft’s reasons for…

Re: VSee’s video conferencing solutions arrive in Europe

“So, exactly why would one need to video call a doctor vs. just talking to them?”

Reprinted wholesale from 3G Doctor Blog, by David Doherty (article link): Although those of us familiar with the use of video technology might think this is like not appreciating the opportunity that TV gave us over radio, I think it’s actually an interesting question and wanted to share my response here…

Not just “Skype Etiquette”

This was a very interesting post Michael Arrington put up on TechCrunch yesterday.  I myself am guilty of a one of the sins:  I have a two-sentence limit on my IMs before I hit enter and continue…but I’ll explain myself at the end.  The points he makes are very good…

VSee, Ustream, Facebook and Mandy Moore Fight Malaria

On August 12th at 2:00 p.m. ET, Mandy Moore joins Nothing But Nets™ and PSI for a video townhall on malaria in Africa, broadcast on Facebook®. The video conferencing service will be provided by VSee Lab, Inc. and Ustream, and the event is hosted by Derrick Ashong, one of Katalyst Media’s Social…

Skype IPO doesn’t mean Enterprise Solution

Skype announced it will soon have an IPO.  (Also here.) Let’s not confuse this with being a business tool. Yes, video calling is handy for businesses.  But what about presentation and collaborative tools? Skype has an immense user base, and yet operational income for the first half of 2010 was…

WebEx Meet—still not simple

iPads, Kindles, Netflix, and Video Collaboration

Why do iPads do so well despite being underpowered as computers? Why does Netflix do so well regardless of only TV and movie media offerings? Why do Kindles do so well when all they do is display and annotate books? What these three things have in common is that they…

Phones aren’t phones—call anyway!

It may not be official, but if you’ve been suspicious that people in their twenties and younger aren’t picking up their phones, you’re right.  There’s a ton of anecdotal evidence to support this (such as this recent ZDnet article).  I started really thinking about this two years ago when I…

GUI 3.0!!! VSee v.726 is live

If you have your installation of VSee set for automatic update, you may have launched it to discover your GUI looks very different from a few days ago. That’s because we just released 726, which, in addition to many other improvements, includes a major overhaul of our already simplified interface…

Conference Room Setups — 1

Lest you think I don’t support video collaboration in conference rooms, I actually love it!  I just don’t think an expensive telepresence setup is needed for a successful conference.  For a sliver of a fraction of a percentage of the cost, you can have a great conference room setup using…

VSee Hosts NUS Entrepreneurship Society Leaders

by and posted for Christina Milton, VSee’s CEO, personally hosted our visitors, speaking to them a great deal about his personal experience, start-up life, and VSee. They were also pleasantly surprised to meet our interns from Singapore, Penny and Kenny. At the same time, a demo of VSee had them…

Reasons for Collaboration Moderation

Believe it or not, you act differently when you’re on a phone call. And different from that on video. Oh, and you reply differently via chat. And why did you respond that way in email? Folks, it’s not news, but the medium informs the communication.  Obviously we think everyone should…

World Refugee Day 2010

Iraqi Refugee Children in Syria Amongst the events planned to celebrate World Refugee Day (June 20th), the State Department on Friday, June 18, will host, via VSee videoconference, High Commissioner Guterres and several recognizable figures who have traveled to refugee sites around the world.   The event will be moderated by…

Startups: Customer Intimacy, Simplicity, Cost of a Dollar

The discussions of the last three posts, while important to all organizations of any size, are probably most important for startups.  The big guys can more easily survive a misstep in these areas. A case in point:  Microsoft has taken a decade to slowly drop in esteem amongst business as…

CEOs Want Simplicity

Yesterday I commented on the ZDnet article What CEOs really want — and how IT can provide it, by Joe McKendrick, and jumped beyond the context of the article for a more literal meaning of  “CEOs Want Customer Intimacy.”  Today I stay within the confines of their context, but also get…

CEOs Want Customer Intimacy

If you’re a reader of this blog, you’ll notice the occasional nod to connecting customers to the back office.  (Here and here, if you need proof.) Today, I’ll ride ZDnet’s and IBM’s coattails* and point out how important it is to connect customers to the CORNER OFFICE and executive suite as well.…

The Cost of a Dollar

theFunded Founder Showcase 2010

Just last night we presented at theFunded‘s Founder Showcase.  I think we did a great job.  Although we didn’t win (the worthy winners were SnapShop and eVenues), we had many people coming up after and saying they thought we had the most impressive tech. Cool, huh? To SnapShop and eVenues…