Case Studies

A Great Customer Service Experience Can Be One Click Away

Summary:  An example of how a one-click Skype call improved my customer service experience, and how a VSee video call with screen-share could make it even better. Yesterday afternoon, after discovering that my tires had been slashed, I was online trying to figure out if my insurance policy would cover…

Freedom Rings–You Can’t Run From It Anymore

Here is a link is to a video I made of a Primerica agent who swears by Ring (powered by VSee).  This was at the Primerica show a few weeks ago.  If you fast forward to about 6:00 min, he does 1:45 min story on how he showed an elderly, reluctant…

Inspiring Words from a VSee Mom

It’s World Refugee Day!

On Friday, I wrote about a social networking project, Commkit, that some VSee people are involved in, and I just wanted to share this video screen capture of i-Act co-founder and director, Gabriel Stauring, talking about the life-changing impact this social networking access has had on the children in the…

Technology Tools For Social Change

At VSee we have several people who are passionate about improving the situation of refugees around the world.  They volunteer their time, knowledge, and resources to make a difference in the lives of refugees.  In the past VSee has taken a very active role in supporting the cause, so in…

VSee is nimble. VSee is quick. VSee is your collaboration wish.

Over the last few weeks of working at VSee, I’ve been realizing that VSee is more than just a videoconferencing tool.  It’s a video collaboration tool.  Of course, it can do the things that videoconferencing does, but on a much more dynamic and work-friendly scale.  It’s the difference between a…

With Videoconferencing, Liberty, and Justice For All

One of the big successes in videoconferencing has been its use in judicial courts. The federal courts have long been using the technology for such things as arraignments, bail hearings, post-conviction hearings, and appellate court arguments. Washington and Lee University Law school faculty Aaron Haas notes that in 1972 an…

Virtual Team Paradox #2: More Structure Means More Flexibility

VSee and Hatching Baby Chicks!

I love it when people do cool things with VSee – like hatching baby chicks  🙂 The Hickman Mills School District in Kansas City, MO, has begun using VSee to do everything from staff meetings to school announcements.  But the most enjoyable use was for connecting one class project with…

Videoconferencing Is A Friend At Work

In their study of casual work interactions, Whittaker et al. (1994) concluded that coordination works best among people who are physically located in the same place because they have more opportunities to find others who are available to talk.  Let’s face it, as much as we love Facebook and Twitter,…

The Dreamforce Pitch…

…and The 6 Month Challenge. We had an amazing time at Dreamforce.  More on that in another post. For now, watch Milton at Dreamforce telling you why you need VSee to help your sales teams: Dreamforce 2010: Milton Chen, VSee – Cutting Edge Video Conferencing In the Clouds, Reduce Sales…

VSee Enables Playing for Change LIVE: Uniting Cultures Through Music & Technology

Here is our press release that just went out this morning.  Please support what Playing for Change is doing and watch the event tomorrow at www.playingforchange.org/live! Tuesday November 16, 2010 – 10:00 AM EST Business Wire News Releases Released By VSee WHO: Playing for Change Foundation, VSee WHAT: Live Video-Synchronized Music Performance,…

“So, exactly why would one need to video call a doctor vs. just talking to them?”

Reprinted wholesale from 3G Doctor Blog, by David Doherty (article link): Although those of us familiar with the use of video technology might think this is like not appreciating the opportunity that TV gave us over radio, I think it’s actually an interesting question and wanted to share my response here…

VSee, Ustream, Facebook and Mandy Moore Fight Malaria

On August 12th at 2:00 p.m. ET, Mandy Moore joins Nothing But Nets™ and PSI for a video townhall on malaria in Africa, broadcast on Facebook®. The video conferencing service will be provided by VSee Lab, Inc. and Ustream, and the event is hosted by Derrick Ashong, one of Katalyst Media’s Social…

Updates on Haiti Tech and VSee

Just a short little post to follow up on the CNN article from a few posts ago and the story about VSee and telemedicine for disaster relief a few posts before that. First, there’s a new article in CNN today regarding CrisisCamp and the results of their weekend creating tools…

Top Four Ways Providers Use Video for Better Health Care

Radiology Consultation at Stanford Hospital One of the major applications of real-time video is delivering expertise at a distance. There are few areas where this is more important than health care. We’ve been finding that quite a few of our customers are using video in health care applications that connect doctors…

Case Study: NanoAmp Solutions

Case Study: St. Mary’s County Library

Dan Cusick In my conversations with people who use VSee, I’ve been impressed with the breadth of applications, but a mainstay of our user base are organizations such as St. Mary’s Country Library in Maryland.  I recently spoke with Dan Cusick of the library’s IT department. The library has about…

Case Study: Paso a Paso

In a lesson that lasts 45 to 50 minutes, Pablo or one of the four instructors will establish an audio and video link (80% of their students have webcams), gesture and talk in Spanish. They also make extensive use of the screen sharing to present images to illustrate concepts, and…

VSee Case Study: The Conference Board

Jon Spector, CEO of The Conference Board The Conference Board is a non-profit business research organization whose members include 1,600 companies, including nearly 50 percent of the Fortune 500. We are probably best known for publishing the Consumer Confidence Index, but that’s just the tip of the iceberg of the…

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